Princess Grand Jamaica

Yes, guests enjoy free Wi-Fi access throughout the hotel.

The hotel is committed to ensuring a pleasant experience for all of our guests. Our hotel is accessible and offers facilities for guests with special needs, as well as designated suites (subject to availability). Guests can also utilize our mobility lifts to enter main pool areas and other amenities designed for your comfort and enjoyment.

The hotel is located approximately 55 km from Sangster International Airport.

Our hotel is located on the beachfront, providing easy access to the crystal-clear waters and white sand. You can relax on the beach, swim in the Caribbean Sea or just enjoy the view.

Guests can use the hotel car park free of charge.

Yes, at Princess Grand Jamaica- the Blue Mountain- Coffee Shop opens 24 hours a day so guests can enjoy the aroma of freshly brewed coffee and a selection of appetizing snacks.

We are committed to providing an enjoyable dining experience for all our guests, regardless of their dietary needs. Please let us know if you have any allergies or dietary restrictions, and we will be happy to accommodate your needs.

Booking is not required for the hotel’s à la carte restaurants, with the exception of TA Teppanyaki. For more information on opening hours and dress codes, please refer to the Gastronomy section

Children are welcome to enjoy the variety of dining experiences offered by the hotel’s themed restaurants.

Yes, we offer private candlelit dinners featuring a special menu, exclusive waiter service and a separate reserved area. Please contact our guest services team for bookings. For group events of 10 or more people, please contact our groups team.

Yes, for the convenience of our guests the hotel offers 24/7 room service. However, availability of this service depends on room category.

If you have any special requests, please contact the Reservations Department. They will be happy to help you make the necessary arrangements.

Our rooms are equipped with safes so that you can store your valuables safely.

We offer a wide range of water sports and activities for the whole family, including beach volleyball, snorkelling, kayaking, a water park, a children’s playground and an interactive kids’ club, as well as a thematic game zone. Available activities may vary, so please check with the hotel staff for up-to-date information on programming.

The Kids Club is designed for children aged 3 to 12. It offers a range of supervised activities tailored to children’s interests: arts and crafts, interactive games, storytelling, films and much more.

The Thematic game zone is designed for aged 13+. It offers a range of supervised activities such as x-box, play station, virtual reality and more.

Feel free to contact the hotel’s tour desk if you have any questions about booking tours. They are there to help you have a memorable stay.

We offer day passes and night passes for guests who wish to enjoy our resort facilities for a limited time. The day pass is available from 11:00 am to 6:00 pm and costs 140 USD per person 13 years and older and 70 USD for children 3 to 12 years. The night pass is available from 6:00 pm to 2:00 am and costs 140 USD per person 13 years and older and 70 USD for children 3 to 12 years. These passes give access to our various facilities and services during the specified hours.

Yes, the hotel has a gym, which overlooks the Caribbean Sea and is equipped with state-of-the-art fitness equipment for the enjoyment of our guests.

We offer a range of spa treatments for guests to help them relax and unwind. For more information or to make a reservation, please contact us through our website or call the number provided.

The hotel provides pool and beach towels for guests to use during their stay.

Yes, we offer a range of transfer options to and from the airport:

Regular transfers are available at an additional cost and can be booked through our guest services team.

For stays of 3 nights or more booked directly through our website, we offer free transfer to and from Sangster International Airport (MBJ).

This shared shuttle service is only available for bookings made through princess-hotels.com.

We accept Visa, Master Card and American Express. Yes, the hotel will require a pre-authorised hold on a credit card as a deposit. Please speak to our reception staff for more details.

The official currency in our facilities is the United States Dollar (USD). However, the Jamaican Dollar (JMD) is also widely accepted throughout the island. It is important to note that exchange rates may vary. Should you have any questions about currency exchange or require further assistance, please do not hesitate to contact us.

Emergency medical care is provided by a nurse 24 hours a day. The regular opening hours are 9:00 am to -5:00 pm every day. There is an additional charge for each call to the doctor. The nearest private hospital is a 25-minute drive away.

Smoking is prohibited in all indoor areas of the buildings. There are designated smoking areas outside.

All-inclusive package at our hotel include gratuities. While our attentive staff strive to provide exceptional service, if you feel their efforts have exceeded your expectations, additional gratuities are much appreciated.

Click here to see everything included at the Princess Grand Jamaica and download the details

No, we currently do not offer this service at the Princess Grand Jamaica.

Click here to see everything included at the Princess Grand Jamaica and download the details

No, we currently do not offer this service at the Princess Grand Jamaica.

Send an email to: [email protected]

Send an email to: [email protected]

You can pay in advance during the booking procedure or, if you prefer, on arrival at the hotel.

Send an email to: [email protected]

Check-in time is 3:00 PM, and check-out time is 12:00 PM.

We have 9 on-site restaurants offering a diverse range of culinary delights for our guests to enjoy.

Transportation can be arranged through Guest Services or at our Tour Desks on property.

Please note that guests staying at Princess Grand Jamaica do not have complimentary access to the nightclub; however, access for guests aged 18+ may be available at an additional cost.

You can reach us directly by phone at +1 (876) 676-6001.

For assistance with booking additional services, please email us at: [email protected]