Platinum Yucatán Princess

Platinum Yucatán Princess

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Tour this Mexican oasis

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A modern Adults Only Hotel in Riviera Maya

Playa del Carmen, Quintana Roo, Mexico

Mexico T: (+52) 984 877 35 00 - F: (+52) 984 877 35 16

[email protected]

Adults only All inclusive Romantic Sustainability

Welcome to a luxury and exclusive hotel in Riviera Maya reserved exclusively for adults

The Hotel Platinum Yucatan Princess is an Adults Only, 5 star, all inclusive resort in Riviera Maya overlooking the crystalline waters of the Caribbean. Its excellent location will allow you to get to know Playa del Carmen, where you will enjoy the leisure and good atmosphere of its streets thanks to the multitude of options on offer: exquisite cuisine in its restaurants, bars, craft shops, artists, nightclubs and more.

Staying at the Platinum Yucatan Princess hotel you can enjoy a beachfront location, delighting in the incredible views and observing the attractive parade landscapes that surround our 5 star, adults only hotel in Riviera Maya. We hope all this will encourage you to indulge in a romantic getaway or start your day strong by playing sports. All this is encapsulated in a refuge of luxury and tranquility you can only find at an adults only hotel in Riviera Maya.

We have 472 5-star rooms with great design, comfort, relaxation and privacy, for couple holidays next to the Caribbean beaches. Our rooms are perfect for enjoying a romantic getaway, as they have been designed down to the last detail to please even the most demanding clients. We would like to highlight the Deluxe Junior Suite and the Deluxe Swimout Junior Suite (with direct access to the pool), as well as the Platinum Deluxe and Honeymoon Suites with special and personalised services. Moreover, if you choose the Honeymoon Swimout Suite room you can enjoy bathing under the stars thanks to the whirlpool located on the terrace. Enjoy real luxury!

Thanks to its full range of services, you can enjoy free Wi-Fi connection throughout the hotel. You will have access to all the facilities in the complex, including the Grand Riviera Princess and Grand Sunset Princessfacilities. Enjoy access to the 13 swimming pools (some with pool-bar) and the “Clubhouse”, where you can practice sports such as tennis, baseball and paddle board. In addition, we have a large number of daytime activities and nightly entertainment. Likewise, our resort offers you the chance to taste exquisite gastronomy near the sea in any of our thematic restaurants, such as the Kotatsu restaurant, the Aroma restaurant with its international cuisine or the Yucatan restaurant buffet.

At the Platinum Yucatan Princess you are sure to enjoy a memorable holiday in Mexico, surrounded by the greatest luxury, comfort and exclusivity to satisfy the most demanding guests in our 5-star Riviera Maya hotel. Visit us!

All customers staying in the Hotel Platinum Yucatán Princess will be able to enjoy each and every one of the facilities of the all-inclusive plan of the Grand Riviera Princess & Grand Sunset Princess hotels. (Except the Platinum and Chill Out areas).

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We’d like to emphasise the following:

Modern only adults rooms

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Recommended offers – Platinum Yucatan Princess

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Find out what we offer

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Platinum Yucatán Princess


A first class service coupled with the excellent cuisine of Riviera Maya.

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Platinum Yucatán Princess

Sports and activities

Enjoy new experiences on your holidays.

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Platinum Yucatán Princess


Enjoy a few relaxing days in our spa

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Platinum Yucatán Princess


Enjoy the luxury and comfort of our modern facilities

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Platinum Yucatán Princess


The most special day of your life in an extraordinary environment

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What our guests think – Platinum Yucatan Princess

Frequently Asked Questions – Platinum Yucatan Princess

The Hotel Platinum Yucatan Princess has a 24 hour wifi service included in all areas of the hotel.

Yes, the hotel has access for disabled people and facilities for guests with mobility problems. We recommend that you call in advance and ask the receptionist for the adapted services and facilities.

Applying the General Law for Tobacco Control and its Regulations of the Mexican authorities, smoking or consumption of any tobacco/nicotine products is not permitted in any part of the hotel, neither indoor nor outdoor areas, except for designated areas.

Every guest is important, we do not discriminate on any grounds, including sex or sexual preference. Our behavior policy is for all our guests.

The Hotel Platinum Yucatán Princess offers free parking for hotel guests.

Yes, if you require a special diet please contact our concierge department on arrival, so that we can help you. You will be given the necessary information to enjoy a pleasant holiday, thanks to our kitchen department.

At Platinum Yucatan Princess there is a restaurant where you have to pay to charge your room: the Skylights Restaurant. The other restaurants are included: Rodeo, Aroma, Kotatsu, Bruschetta and Buffet.

The Chill Out Restaurant has to be paid in cash. It is located inside the resort Hotel Grand Riviera Princess and can be accessed by staying at the Platinum Yucatan Princess.

The dress code for evening restaurants is:

For men: long trousers and shirt or shirts with sleeves and closed shoes.

For women: casual clothing and shoes or heels.

Casual shorts are allowed at the buffet and a T-shirt must always be worn.

Room service is included. It works 24/7 and the menu is in the room.

The minibar is all included. There is no charge for resupply and it is done once a day. There are charges if you want additional items before the daily refueling.

Yes, the rooms have a safe. The internal measurements are: 46 cm wide x 21.5 cm high x 34 cm deep.

At the Hotel Platinum Yucatán Princess you can enjoy water sports such as paddle board, in our club house. In the swimming pool you can practice water polo and aquagym.

Also, in an environment like the Riviera Maya you can’t miss water sports like snorkeling or diving in the coral reefs and cenotes.

Yes, there is a gym. The facilities have weights, walking machines, elliptical trainers, bicycles, mats and machines to work specific muscles. The schedule is from 7:00 am to 7:00 pm.

The Spa is not included in the all-inclusive package. The price of the water circuit is 430 Mexican pesos. You will have a 50% discount on a massage the first 24 hours of arrival. You can get our spa menu at the following web address:

Yes, we have a disco at the Hotel Platinum Yucatan Princess and it’s called Salsa.

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