Princess Senses The Mangrove

Yes, guests enjoy free Wi-Fi access throughout the hotel.

The resort is committed to ensuring an enjoyable experience for all our guests. Our resort is accessible and offers facilities for guests with special needs, to include designated suites (subject to availability). Guests can also enjoy our zero-entry pool and other amenities designed for comfort and enjoyment.

The beach is located at the Resort, offering immediate and convenient access for guests. You can enjoy the white sand and turquoise waters just a few steps from your accommodation.

Guests can utilize the available parking at the resort at no additional charge.

Yes, at Princess Senses The Mangrove Hotel the Blue Mountain Bar – Cafeteria opens 24 hours a day so guests can enjoy the aroma of freshly brewed coffee and a selection of appetising snacks.

Yes, the resort offers vegetarian and gluten free options and extra help to accommodate special dietary needs. It is recommended to notify the resort in advance or at the time of check-in, if this is the case.

Booking is not required for the hotel’s à la carte restaurants, with the exception of TA Teppanyaki. For more information on opening hours and dress codes, please refer to the Gastronomy section.

Yes, we offer private candlelit dinners featuring a special menu, exclusive waiter service and a separate reserved area. Please contact our concierge team for bookings. For group events of 10 or more people, please contact our groups team {88}.

Yes, for the convenience of our guests the hotel offers 24/7 room service. However, availability of this service depends on room category.

If you have any special requests, please contact the Customer Service Department or the Reservations Department. They will be happy to help you make the necessary arrangements.

Yes, each suite is equipped with a safe to ensure the safety of guests’ belongings.

The hotel offers a wide variety of water sports and activities for adults, including beach volleyball, snorkelling, kayaking and many others. Available activities may vary, so please check with the hotel staff for up-to-date information.

The resort’s concierge or tour desk can help you book excursions and visits during your stay. They also provide useful information that will help you choose the best options.

The resort offers day passes and night passes for guests who wish to enjoy resort services for a limited time. The day pass is available from 11:00 a.m. to 6:00 p.m. and costs $150 per adult. The night pass is available from 6:00 PM to 2:00 AM and costs $150 per adult. These passes grant access to our various facilities and services during specified hours. Availability may vary and we recommend that you contact the resort directly.

Yes, the hotel has a gym, which overlooks the ocean and is equipped with state-of-the-art fitness equipment for the enjoyment of our guests.

Yes, the resort has a luxurious spa where guests can relax and rejuvenate. You can contact us directly through the website or by calling the contact number provided for spa related inquiries.

Yes, the resort provides pool and beach towels for guests to use during their stay.

Yes, we offer a range of transfer options to and from the airport:

Regular transfers are available at an additional cost and can be booked through our concierge team. You can also take a taxi directly from the airport.

For stays of 3 nights or more booked directly through our website, we offer free transfer to and from Sangster International Airport (MBJ).

This shared shuttle service is only available for bookings made through princess-hotels.com.

The resort accepts Visa, Master Card and American Express and a pre-authorized hold will be applied as a deposit at checkin. Please consult our reception staff for specific details.

The official currency in our facilities is the United States Dollar (USD). However, the Jamaican Dollar (JMD) is also widely accepted throughout the island. It is important to note that exchange rates may vary. Should you have any questions about currency exchange or require further assistance, please do not hesitate to contact us.

A nurse is available onsite 24-hour for emergency assistance, and the regular hours of operation are from 9:00am – 5:00 pm daily. The doctor’s call attracts an additional charge. In addition, our resort is located within a 25-minute drive to the nearest private hospital.

Smoking is prohibited within the enclosed spaces; however, it is permitted in designated smoking areas.

The all-inclusive package at our resort includes tips. Our attentive staff strive to provide exceptional service and if you feel their efforts have exceeded your expectations, additional tips are appreciated.