At our family-oriented Platinum Club, we understand that every family is unique, so we offer experiences tailored to your needs. Imagine a holiday where your children’s excitement is matched by your own relaxation; our team is committed to ensuring that every member of the family feels valued and cared for. With an emphasis on both exclusivity and togetherness, your stay is sure to be a harmonious blend of relaxation and joy. In addition, you will also be able to make use of all the All Inclusive Services of our Hotel.
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Enjoy the laughter of your children splashing in the exclusive Platinum pool, while you relax on the private beach, where every moment is filled with joy and relaxation, making your family getaway simply unforgettable.
Discover a selection of Platinum rooms designed with families in mind, blending spaciousness with Caribbean charm to create the perfect home away from home. Each room invites relaxation and togetherness, ensuring every member of the family feels right at ease.
Platinums Suites
Savor exquisite flavors and remarkable service at the Platinum Club, creating delightful family memories in paradise.
In addition, you can access all the restaurants and bars of our All Inclusive at Grand Jamaica Princess.
Your family’s comfort and happiness are our top priorities, and that’s why our concierge and room service teams are dedicated to providing personalized assistance throughout your stay. Need help planning a family outing or discovering local attractions? Our concierge is ready to offer tailored recommendations and arrange everything from fun excursions to special events. Meanwhile, our room service provides a delightful array of dining options that cater to all tastes, ensuring that meals are as enjoyable as they are convenient. With a commitment to exceptional service, we ensure your family’s needs are met with warmth and enthusiasm, allowing you to focus on creating unforgettable moments together.
You may access Platinum services by booking a Platinum Suite at Princess Grand Jamaica, where you will enjoy exclusive services and personalised experiences during your stay.
No, Platinum benefits are available exclusively to guests who have booked a Platinum category suite at Princess Grand Jamaica.
No, for guests staying in Platinum suites all Platinum Club services are included at no additional charge.
No, Platinum benefits are personal and non-transferable.
Yes, Platinum services are available during peak seasons, although suite upgrades are subject to availability.
No, the Platinum Club at Princess Senses The Mangrove is reserved exclusively for guests staying in Platinum suites in the same resort.
Yes, guests enjoy free Wi-Fi access at the Platinum Beach Club.
Yes, the Platinum at Princess Grand Jamaica is adapted for persons with disabilities. To ensure a comfortable, stress-free experience, we recommend you contact our concierge team. Requests may be subject to availability.
Yes, we offer a range of transfer options to and from the airport:
Regular transfers are available at an additional cost and can be booked through our concierge team. You can also take a taxi directly from the airport.
For stays of 3 nights or more booked directly through our website, we offer free transfer to and from Sangster International Airport (MBJ).
This shared shuttle service is only available for bookings made through princess-hotels.com.
The beach is easily accessible, just a few steps from the Platinum Beach Club.
Platinum guests enjoy an exclusive beach area equipped with comfortable sun loungers and waiter service for drinks.
When you choose Platinum at Princess Grand Jamaica, you’ll enjoy an exclusive experience that includes private check-in, access to the Platinum Beach Club, Platinum dining, premium beverages and 24-hour room service as well as access to a private pool with waiter service and a variety of in-room amenities. Where families are concerned, the Princess Family Club offers an ideal environment. All these benefits are accompanied by a personalised concierge service designed to meet your every need during your stay.
Yes, at Platinum at Princess Grand Jamaica children are welcome and are free to enjoy all the amenities of the Platinum Club. The resort offers a range of exclusive services as well as areas designed for the whole family to enjoy.
Yes, we offer dining options adapted to a variety food intolerances. We suggest you communicate any special requirements to the concierge service upon arrival so that we can take them into account and ensure you enjoy your meals with peace of mind.
All restaurants are included in the Platinum package, and no booking is required. Should you wish to secure your seating preference, however, you may do so via the web app, from your mobile phone, upon arrival at the hotel, or through your designated concierge.
Dress codes vary according to the time of day, and we ask you to respect the following guidelines:
Breakfast and Lunch: Resort Casual. Clothes: Bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals. Ladies must wear a bathing suit wrap or cover-up. No sleeveless shirts for men.
Dinner: Elegant. Dress shorts or long pants, close-toed shoes, sleeved (collared) shirts are required for men. Women require dress sandals.
Platinum rooms are located in an exclusive area of the resort and offer privileged frontal sea views.
Yes, all suites at the Platinum at Princess Grand Jamaica are equipped with an electronic safe for your convenience and peace of mind.
For special in-room requests, please contact our concierge team. We’ll be happy to assist you, subject to availability.
The Platinum Club is located on the third floor, west of the central building, and offers stunning ocean views.
Minimum stays may vary according to season. For detailed information, please refer to the terms and conditions at the time of booking.
Princess Grand Jamaica offers 5 exclusive spa cabins that are perfect for that unique relaxation experience. In addition, you’ll enjoy full access to the Senses Luxurious SPA facility at the nearby Princess Senses The Mangrove. For more details, click on thelink below
As a Platinum guest at Princess Grand Jamaica you may exchange currency at the Platinum Club reception, where USD and CAD may be exchanged into the local currency (JMD). For your convenience, the resort also has ATMs located in the central building.
