At our family-oriented Platinum Club, we understand that every family is unique, so we offer experiences tailored to your needs. Imagine a holiday where your children’s excitement is matched by your own relaxation; our team is committed to ensuring that every member of the family feels valued and cared for. With an emphasis on both exclusivity and togetherness, your stay is sure to be a harmonious blend of relaxation and joy. In addition, you will also be able to make use of all the All Inclusive Services of our Hotel.
Download our Fact Sheets and discover our services A.I. Platinum
Download the A.I Platinum Fact Sheet
Enjoy the laughter of your children splashing in the exclusive Platinum pool, where every moment is filled with joy and relaxation, making your family getaway simply unforgettable.
Discover a selection of Platinum rooms designed with families in mind, blending spaciousness with Caribbean charm to create the perfect home away from home. Each room invites relaxation and togetherness, ensuring every member of the family feels right at ease.
Platinums Suites
Savor exquisite flavors and remarkable service at the Platinum Club, creating delightful family memories in paradise.
In addition, you can access all the restaurants and bars of our All Inclusive at Grand Jamaica Princess.
Your family’s comfort and happiness are our top priorities, and that’s why our concierge and room service teams are dedicated to providing personalized assistance throughout your stay. Need help planning a family outing or discovering local attractions? Our concierge is ready to offer tailored recommendations and arrange everything from fun excursions to special events. Meanwhile, our room service provides a delightful array of dining options that cater to all tastes, ensuring that meals are as enjoyable as they are convenient. With a commitment to exceptional service, we ensure your family’s needs are met with warmth and enthusiasm, allowing you to focus on creating unforgettable moments together.
By choosing Platinum at Princess Grand Jamaica, you will enjoy an exclusive experience with private check-in, access to the Platinum Beach Club, Platinum restaurants, premium drinks, and 24-hour room service. In addition, you will have access to a private pool with waiter service and various in-room amenities. For families, the Princess Family Club offers an ideal environment for everyone. All this, along with personalized concierge service to cover all your needs during your stay.
You can access Platinum services by booking a Platinum category suite at the Princess Grand Jamaica Hotel. All exclusive benefits and services of the Platinum Club are included for guests staying in these suites, at no additional cost.
No, Platinum benefits are available exclusively to guests who book a Platinum category suite at Princess Grand Jamaica.
No, Platinum benefits are personal and non-transferable.
Yes, Platinum services are available during high seasons, although suite upgrades are subject to availability.
No, the Platinum Club at Princess Senses The Mangrove is reserved exclusively for those who book Platinum suites at that resort.
The Platinum rooms are located in an exclusive area of the resort, offering privileged, direct ocean views.
Yes, the Platinum Junior Suite rooms offer ocean views.
The minimum stay may vary depending on the season. We recommend consulting the terms and conditions when making your reservation for detailed information.
Yes, we offer different transfer options from the airport:
Regular transfers have an additional cost and can be booked through our concierge team. You can also take a taxi directly from the airport.
For stays of 3 nights or more, booking directly on our website, we offer you a free round-trip transfer from Sangster International Airport (MBJ).
This shared shuttle service is available exclusively for reservations made through princess-hotels.com.
Yes, Platinum at Princess Grand Jamaica is adapted for people with disabilities. To ensure a comfortable and hassle-free experience, we recommend contacting our concierge team. Requests will be subject to availability.
Yes, at Platinum at Princess Grand Jamaica, children are welcome and can enjoy all the amenities of the Platinum Club. The resort offers exclusive services and areas designed for the whole family.
The Platinum Club is located on the third floor, west of the central building, offering stunning ocean views.
For special requests in your room, please contact our concierge team. We will be happy to assist you, always subject to availability.
Yes, we offer options adapted to various food intolerances. We suggest communicating any special requirements to the concierge service upon your arrival, so that we can take them into account and ensure that you enjoy your meals with peace of mind.
All restaurants are included in the Platinum package. It is not necessary to make reservations to access them, but if you wish to secure your seating preference, you can do so through the web application from your mobile phone, upon arriving at the hotel, or through your designated butler.
The dress code varies by restaurant. We recommend checking this link to get specific details about the dress code for each of our à la carte restaurants.
Yes, guests have free Wi-Fi access at the Platinum Beach Club.
Yes, all suites at Platinum at Princess Grand Jamaica are equipped with an electronic safe for your peace of mind.
At the Princess Grand Jamaica Hotel, you will find 5 exclusive spa cabanas, perfect for enjoying a unique relaxation experience. In addition, you will have access to the complete facilities of the Senses Luxurious SPA at the nearby Princess Senses The Mangrove. For more details, click on the following link
Platinum guests enjoy an exclusive area on the beach, equipped with comfortable loungers and waiter service for drinks.
At Platinum at Princess Grand Jamaica, you can exchange money at the Platinum Club reception, where USD and CAD are exchanged to the local currency (JMD). In addition, the resort has ATMs located in the central building for your convenience.
