Princess Hotels

Grand Sunset Princess

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Experience paradise in Mayan Riviera Resort

Youth All inclusive Romantic Sustainability

Grand Sunset Princess Hotel, one of our 5-star all-inclusive hotels in Riviera Maya, is the perfect choice for an unforgettable vacation in the Mexican Caribbean with absolutely no worries. An ideal hotel for young couples and for friends looking for the best vacations in the whole of the Caribbean!

An ideal beachfront location just a few minutes from lively downtown Playa del Carmen and an endless choice of fun things to do. Only 65 km from the famous beaches and all of the exciting nightlife options in Cancun. Only 1 hour from the airport and near the most popular tourist attractions in the area.

The Riviera Maya hotel combines professionalism, efficiency and prestige in its endless range of services and facilities, including 674 rooms with various options tailored to the needs of our guests. Some rooms have direct access to the pool so you can take a swim in a relaxed and private setting, others, such as the Platinum Rooms and Laguna Villas, provide an extensive range of exclusive services during your stay with us. Lovers of luxury should not miss the Platinum Zone , an exclusive experience in our resort in Riviera Maya.

At Grand Sunset Princess you could spend the whole day basking in any of the 12 swimming pools, some of which have a wet bar and hydromassage pool. Fun or relaxation in an ideal setting, the choice is yours. We also offer a great choice of themed restaurants with culinary variety.

To complete your vacation in Playa del Carmen, we have designed a variety of entertainment activities to ensure you enjoy every single moment in a fresh, lively and cool setting: water sports, tennis courts, multi-use courts, shows and theatre. And we also have the Areíto Disco Bar if you prefer to dance the night away and try one or two of our delicious tropical cocktails.

All this provides the Grand Sunset Princess Hotel with “added value” for a perfect stay at one of the best hotels in the Riviera Maya.

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Whether you travel with your partner or with your friends, you are guaranteed a truly unforgettable vacation! Come and stay with us!

We’d like to highlight the following:

Rest and relaxation with friends or partner

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Explore the hotel and find the perfect room for you.

Discover the resort virtually, view room locations, facilities and much more. After confirming your booking, you will have the option to choose the exact number of the room in the category you have booked for an extra charge.

Recommended offers – Grand Sunset Princess

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Find out what we offer

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Dining

You’re invited to savour a unique dining experience in our theme restaurants.

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Sports and Activities

Take care of your body too while on vacation

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Spa

We have the best Spa facilities to help you and your partner forget everything for a few days.

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Facilities

Exceptional spaces for discerning customers

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Wedding

The perfect place to celebrate your wedding

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FAQs – Grand Sunset Princess

Hotel Grand Sunset Princess provides a free basic Wi-Fi connection for all guests. The signal is best in the lobbies and rooms.

Yes, the hotel can be accessed by people with disabilities and has facilities for guests with reduced mobility. We recommend you call in advance and ask reception about the adapted services and facilities.

Applying the General Law for Tobacco Control and its Regulations of the Mexican authorities, smoking or consumption of any tobacco/nicotine products is not permitted in any part of the hotel, neither indoor nor outdoor areas, except for designated areas.

We do not offer that direct service internally. You can book a transfer by contacting the following transfer service: https://princess.nexustours.com/transfers/. The taxi from the airport costs $630 pesos and can transfer 1 to 4 people.

Playa del Carmen is 15 minutes away. We provide transfers to the centre of Playa del Carmen. Several buses leave every day from the Grand Sunset Princess lobby. The departure hours are: 9:00, 12:00 and 16:00. The ride costs $70 pesos per person and trip.

The beach is about 900 metres from the lobby. The furthest building is about 800 metres away.

Hotel Sunset Princess has a free car park for guests staying at the hotel.

Yes, if you require a special diet please send an email with your booking information and a description of your needs to [email protected]. Our Concierge team will write a letter to the Food and Drinks department with the relevant information.

All restaurants are included, except the Chill Out Beach. You can make your reservations upon arrival at the main lobby or through the web app, from the comfort of your mobile.

Men can wear short or long trousers but not swimming trunks. They can wear any shirts, T-shirts, polo shirts and shoes they like, but not flip-flops. The dress code for women is elegant casual.

Yes, the Sports Bar, next to the Grand Sunset Princess lobby. It is included for all guests.

Yes, all rooms at Hotel Grand Sunset Princess have a safe deposit box.

Send your booking information and requests to jrecepció[email protected]. We will do everything we can to make sure you have an amazing holiday. Requests are subject to availability.

All non-motorised water sports are included: catamaran, paddle boarding, canoeing and snorkelling. You can book any of these activities and more at the water sports centre you will find on the Hotel Beach.

You can find the updated list on our Facebook pages.

Hotel Grand Sunset Princess has a Spa. Please send an email to [email protected]. They will provide you with all the information you need and help you book a session. You can book before or during your stay.

Yes, you can buy a day pass. Opening hours are from 9:00 to 18:00. To provide the best service possible, the day pass’s availability is subject to the hotel’s occupancy. If you are interested, you can send an email to [email protected]. It costs $1950 pesos per person, subject to change.

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Do you have any questions?

Email us [email protected]

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