Imagine a sanctuary where your every need is catered for and every moment is designed for you. At our Platinum Club, we pride ourselves on offering a unique and personal experience. From the moment you check in, our team will focus on getting to know your preferences, whether it’s arranging a candlelit dinner under the stars or booking you a place at the most exclusive local attractions. With a range of exclusive services designed to elevate your holiday, you can enjoy a tailor-made getaway that will leave you feeling rejuvenated and deeply connected. Plus, you’ll also be able to make use of all of our hotel’s All Inclusive Services . all-inclusive
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Picture yourself lounging by the soft sands of the private beach, with a refreshing drink in hand, while your exclusive pool invites you for a dip, all curated to make your stay an unforgettable escape.
Within the Platinum Club selection, our luxurious rooms offer an inviting sanctuary, seamlessly blending modern comforts with Caribbean charm. Each room is a private haven designed for relaxation and rejuvenation.
Platinum Suites
Elevate your senses with a curated culinary journey at our Platinum Club, blending exquisite gastronomy and exceptional service in an enchanting adults-only oasis. You can also delight yourself with the wide variety of all inclusive bars and restaurants at Princess Senses The Mangrove.
Delight in a level of service that anticipates your every need, as our dedicated concierge and room service staff are always at your disposal, ready to arrange everything from romantic dinners to unforgettable excursions. Each interaction is infused with genuine warmth, making your experience not just luxurious, but truly unforgettable.
Platinum services may be accessed by booking a Platinum suite, which will provide you with exclusive access to personalised experiences and benefits during your stay.
No, Platinum benefits are available exclusively to guests who have booked a Platinum category suite.
No, for guests staying in Platinum suites all Platinum Club services are included at no additional charge.
No, Platinum benefits are personal and non-transferable.
Yes, Platinum services are available during peak seasons, although suite upgrades are subject to availability.
No, the Platinum Club at Princess Senses The Mangrove is reserved exclusively for guests staying in Platinum suites in the same resort.
Yes, guests enjoy free Wi-Fi access at the Platinum Beach Club.
Yes, the Platinum at Princess Senses The Mangrove is adapted for persons with disabilities. To ensure a comfortable, stress-free experience, we recommend you contact our concierge team. Requests may be subject to availability.
Yes, we offer a range of transfer options to and from the airport:
Regular transfers are available at an additional cost and can be booked through our concierge team. You can also take a taxi directly from the airport.
For stays of 3 nights or more booked directly through our website, we offer free transfer to and from Sangster International Airport (MBJ).
This shared shuttle service is only available for bookings made through princess-hotels.com.
The cost for a taxi varies as such we suggest that you contact the resort’s concierge for further assistance.
The beach is easily accessible, just a few steps from the Platinum Beach Club.
Platinum guests enjoy an exclusive beach area equipped with comfortable sun loungers and waiter service for drinks.
When you choose Platinum, you’ll enjoy a unique experience that includes private check-in, exclusive access to the beach and pool, premium beverages and 24-hour room service. In addition, you’ll be able to enjoy the culinary delights offered by our exclusive restaurants as well as a personalised concierge service designed to attend to your every need.
Platinum Club Benefits **
Platinum Club Butler Service
Platinum at Princess Senses The Mangrove is an adults-only resort, and, as such, is only available to guests over the age of 18. If you are travelling with children, we suggest you to consider our family resort, Princess Grand Jamaica , which offers an experience that has been specifically designed for all ages.
Yes, we offer dining options adapted to a variety food intolerances. We suggest you communicate any special requirements to the concierge service upon arrival so that we can take them into account and ensure you enjoy your meals with peace of mind.
All restaurants are included in the Platinum package, and no booking is required. Should you wish to secure your seating preference, however, you may do so via the web app, from your mobile phone, upon arrival at the hotel, or through your designated concierge.
Dress codes vary from restaurant to restaurant. We recommend you consult the following link for specific details on the dress code for each of our à la carte restaurants.
Platinum rooms are located in an exclusive area of the resort and offer privileged frontal sea views.
Yes, all suites at the Platinum at Princess Senses The Mangrove are equipped with an electronic safe for your convenience and peace of mind.
For special in-room requests, please contact our concierge team. We’ll be happy to assist you, subject to availability.
The Platinum Club lobby is located at the east end of the complex and can be accessed on foot or by designated transport.
Minimum stays may vary according to season. For detailed information, please refer to the terms and conditions at the time of booking.
Platinum at Princess Senses The Mangrove includes a luxury spa offering a variety of exclusive treatments. For more information on available services, please see the linkbelow.
As a Platinum guest at Princess Grand Jamaica you may exchange currency at the Platinum Club reception, where USD and CAD may be exchanged into the local currency (JMD). For your convenience, the resort also has ATMs located in the central building.
