Princess Hotels

Platinum Services

(+18)

Princess Senses The Mangrove

Are you a resident of the Canary Islands?
Activate the promo code in your booking now

Canarian resident?

Sign Up & Book with MyPrincess to Enjoy The Following Benefits:

MyPrincess Conditions
Princess Hotels

Elevate Your Stay with the Platinum Club

For those seeking the pinnacle of luxury during their all-inclusive Jamaica getaway, the Platinum Club awaits. Revel in an upgraded suite, dedicated concierge service, exclusive lounge access, and an array of premium amenities, as well as our All-Inclusive Services . Dive into sophistication with swim-out suites featuring a beautifully furnished private terrace and direct pool access. Your elevated experience begins here.

See Room

See more

Frequently asked questions

The Platinum Beach Club does provide complimentary WIFI

Yes, Platinum Beach Club is accessible to those with disabilities. Please contact reception in advance to enquire about specific adaptive services and facilities.

Airport transfers are at an additional cost and you can book a transfer with our concierge team. You can also take a taxi from the airport on arrival.

The cost for taxi varies as such we suggest that you contact the resort’s concierge for further assistance

The Platinum Beach club has direct access to the beach for all Platinum guests to enjoy.

As a Platinum guest you can enjoy the exclusive beach area with sun loungers and waiters serving drinks.

We have a variety of benefits in the Platinum Club to elevate the guests’ experience.

Platinum Club Benefits **

  • Private Check In & Check out in platinum lounge
  • Complimentary Early Check in and Late Check Out (Upon Availability)
  • Concierge Services Platinum lounge
  • Certified butler Service (8:00am-8:00pm)
  • A La Carte Restaurant Reservations
  • Private Beach Area with Bulter Service
  • Private pool with Exclusive Bar
  • Exclusive Beach Area with Bulter Service
  • Private pool with Exclusive Bar
  • ExclusiveBeach Club (Food and Beverage Service incluided)
  • Premium Drinks included
  • Private internal transportation within the resort included
  • 1 Complimentary Access to the Hydrotheray Area in the SPA (per person per week)
  • 15% Discount on SPA Treatments and Products
  • 10% Discount on Food and Beverage

Platinum Club Butler Service

  • Exclusive Private Resort Orientation
  • Personalized Concierge Service for General
  • Information and Support
  • Restaurant Reservations Assistance
  • Organizing Special Occasions (birthdays, anniversaries, etc.)
  • Pool and Beach Service (Food & Beverage, Special Occasions)
  • Arranging Spa Treatments and On-Resort Activities
  • Coordinating Transfers and On-Resort Activities
  • Collecting and return of Laundered Clothes
  • Coordination with Housekeeping for daily Room Servicing and Housekeeping
  • *** In-Suite Check-In & Check-Out for Over Water Villa Guests ***

This is an adults only resort and only accommodates guests that are 18yrs and older. For children, please book at our family friendly resort, Princess Grand Jamaica.

Yes. If you require a special diet, please notify we concierge service upon arrival, so that we can make the necessary arrangements to cater to you.

All restaurants are included in the Platinum package with no reservations required. However, you can reserve a seating preference while at the hotel using the web app, your mobile phone, upon arrival or with your designated butler.

For the dress codes of each restaurant, please check the following link .

They are located in a designated area with a frontal view of the beach

For special requests, please contact our concierge team . Our ultimate aim is to make your vacation spectacular and memorable. Requests are subject to availability.

The Platinum Club lobby is located at the east end of the resort and within walking distance or can be accessed using the designated shuttle.

This may vary based on the season. Please check the terms and conditions when booking a specific date

The resort has a world class spa that offers a variety of services. For more information, click on the following link .

You can change money at the hotel: USD and CAD into JMD (local currency). This can be done at the front desk of the Platinum Club. However, you may access the ATM on the central building

View more