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Enjoy a luxury experience with our Platinum services

Experience tailor-made exclusivity

Our new Platinum area invites you to immerse yourself in a VIP world of exclusive facilities that promise an unforgettable stay. Located in the prestigious Grand Bávaro Princess complex, this space of distinction houses luxurious, contemporary rooms equipped with the most select comforts in an environment of serenity and refinement. In our Platinum area, personalised service and privileged attentions guarantee you a truly unique experience. You can also make use of all the All Inclusive Services of our hotel.

Download our Fact Sheets and discover our services A.I. Platinum

Download the T.I Platinum brochure

Enjoy our Private Beach and your exclusive Pool

Immerse yourself in the luxury of our select Platinum Club, the epicentre of elegance and exclusivity, with an exclusive pool for adults and children.

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Platinum Rooms: Your Luxury Caribbean Hideaway

Embark on an exclusive journey where Platinum rooms offer all the advantages and benefits you could wish for. Experience spaciousness, comfort and a private area that exudes elegance at its finest, and all backed by our Platinum services, designed especially for those seeking the unparalleled.

Platinum Suites

Discover Platinum Gastronomy

Indulge your taste buds and enjoy exceptional cuisine at our exclusive Platinum restaurants and bars. In addition, you will have access to allthe restaurants and bars in our Grand Bávaro Princess resort.

Personalised Services: Concierge and Room Service at your disposal.

Our dedicated 24-hour Platinum Lounge area Concierge and 24-hour Room Service are designed to transform your visit into an unforgettable experience. From personalised attention to exquisite details, every moment at our resort is designed to captivate your senses.

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Frequently asked questions

Hotel Grand Bávaro Princess provides free basic Wi-Fi throughout the hotel. Premium Wi-Fi is also available at an extra cost. Guests can purchase Premium Wi-Fi directly from their mobile phone when they connect to the network. For more information, contact us at the following email address

Yes, the hotel can be accessed by people with disabilities and has facilities for guests with reduced mobility. Please contact reception in advance to enquire about our adapted services and facilities at the following email address

You can book a transfer from the airport to the hotel through: https://princess.nexustours.com/transfers/. You can also take a taxi from the airport on arrival.

The Platinum area of Grand Bávaro Princess is right on the beach.

As a Platinum guest you can enjoy the exclusive beach area with sun loungers and waiters serving drinks.

  • Exclusive Beach Club with waiter service for drinks.
  • Local, international and premium drinks available at the hotel’s bars (vintage liqueurs, à la carte wines and champagne are not included).
  • 10% off all spa treatments.
  • 1 Princess beach bag.
  • Luxury toiletries in the room.
  • On-site transport exclusively for Platinum guests.

Yes, the Platinum area at Grand Bávaro Princess is family-friendly, meaning children can access it. Its rooms can accommodate up to 3 people: 3 adults / 2 adults + 1 child / 1 adult + 2 children.

Yes. If you require a special diet, please notify our concierge service on your arrival, so that we can make the necessary arrangements to help you. We will pass your indications on to our kitchen department to make sure you enjoy a pleasant holiday.

All restaurants are included in the Platinum package (except Café del Mar). You can make a reservation while at the hotel using the web app , your mobile phone and on arrival, in the main lobby. For Platinum clients, if they so wish and as a courtesy, we can handle their reservations for the themed restaurants.

Send your booking information and requests to the following email address

. We will do everything we can to make sure you live an amazing holiday. Requests are subject to availability.

There’s a transfer every 15 minutes to the lobby and other intermediate points of the hotel. The lobby of Platinum at Grand Bávaro Princess is located right between the Chopin Buffet and the Lounge Bar.

There is a Spa inside the Hotel. You can contact them using the extension number 4194 once inside the hotel. You can also write to us at the followingemail address:

. Spa and hairdressing services are not included. For more information, click on the following link:

You can change money at the hotel: Dollars and Euros into Pesos (local currency). There is also an ATM that accepts foreign cards but only dispenses local currency (Dominican pesos).

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