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Immerse yourself in the unique experience of our new Platinum area of the exclusive Grand Sunset Princess Hotel resort, where exclusivity comes to life. Discover a niche designed just for you, where access to top-flight services and high-end facilities immerse you in a unique, unparalleled experience. Experience the pleasure of surroundings that offer the ultimate in exclusive amenities, creating an environment that redefines the concept of luxury and comfort. Additionally, you can enjoy all the facilities and All Inclusive Services of Grand Sunset Princess Hotel.
Download our Fact Sheets and discover our services A.I. Platinum
Download the T.I Platinum brochure
Our exclusive swimming pool for adults and children offers a privileged niche where you can experience the joy of dreams come true, thanks to our Platinum Services. Immerse yourself in the luxury of an exclusive private beach, where seaside moments become an incomparable reality.
Immerse yourself in luxury with our Platinum suites, where exclusive advantages and benefits have been designed to satisfy your every need. Experience unparalleled moments on our fantastic beachside terrace, where exclusive services offer you a feeling of incomparable privilege.
Platinum Suites
Explore the culinary delights of our Platinum restaurants and bars for a truly unique dining experience. You’ll also have the chance to enjoy the https://www.princess-hotels.com/en/riviera-maya/grand-sunset-princess/restaurants/ of dining and entertainment on offer at our exclusive Grand Sunset Princess resort.
Our dedicated Room Service are designed to transform your visit into an unforgettable experience. From personalised attention to exquisite details, every moment at our resort is designed to captivate your senses.
Platinum at Grand Sunset Princess has a free basic Wi-Fi connection. Coverage is best in the lobbies and rooms.
Yes, the hotel can be accessed by people with disabilities and has facilities for guests with reduced mobility. We recommend you call in advance and ask reception about the adapted services and facilities.
We have no adapted rooms in this section.
Applying the General Law for Tobacco Control and its Regulations of the Mexican authorities, smoking or consumption of any tobacco/nicotine products is not permitted in any part of the hotel, neither indoor nor outdoor areas, except for designated areas.
You can book a transfer by contacting the following https://princess.nexustours.com/pcs-riviera-cancun
The taxi from the airport costs approximately $1200 pesos and can carry 1 to 4 people.
Platinum at Grand Sunset Princess is 50 metres from the beach.
That’s right, within the Platinum category we have rooms with sea views, available only in a specific section and subject to availability.
As a Platinum guest, you can enjoy the exclusive area on the beach with deckchairs and waiters.
Private check-in with a welcome drink.
Early Check-in and Late Check-out (subject to availability).
Room Service.
Exclusive Platinum Lounge access and Concierge service.
Private pool and beach with waiter service. Premium drinks included in Platinum areas.
Use of bathrobes and slippers during the stay.
Priority on dinner reservations.
Exclusive discount on the Green Fee at the external golf course (subject to availability).
Exclusive gift: 1 Princess beach bag.
Special event, black and white (temporarily suspended).
Yes, the Platinum area at Grand Sunset Princess is family-friendly, meaning children can access it. Its rooms can fit up to 4 people: 3 adults + 1 child or 2 adults + 2 children.
Yes, we provide adapted alternatives. Write an email to [email protected] describing your needs and your travel information. We will handle your case with the Food & Drinks department.
All restaurants are included except the Chill Out Restaurant. You can make a reservation while at the hotel using the web app, your mobile phone and on arrival, in the main lobby.
Men can wear short or long trousers. They can wear any shirts, T-shirts, polo shirts and shoes they want (flip-flops and swimming trunks are not allowed). The dress code for women is elegant and casual (flip-flops and swimming suits are not allowed).
They are the closest rooms to the beach. They are in mirrored locations in each hotel: Grand Sunset Princess and Grand Sunset Princess. You will easily find them in the lobby and exclusive pool area.
Yes, all rooms have a safe deposit box.
There’s a transfer every 15 minutes to the lobby and other intermediate points of the hotel.
There is no minimum stay from Sunday to Thursday, but on Fridays, Saturdays and public holidays the minimum stay is 3 nights, subject to change.
There is a spa in the complex. Please send an email to [email protected] . They will provide you with all the information and help you book a session. You can book before or during your stay.
Yes, there are ATM’s next to reception in every lobby. You can change money at reception. We exchange Canadian Dollars, US Dollars, Euros and Pounds Sterling.
