WE ARE RENOVATING THE HOTEL. WE WILL REOPEN ON DECEMBER 23, 2025
Sign Up & Book with MyPrincess to Enjoy The Following Benefits:
MyPrincess Terms and ConditionsUp to 20% off your stay
Preferential check‑in
Welcome cocktail
Fruit platter
1 Day at the Chill Out Beach Club
15% in spa services
30% off on facials
11.750 Opiniones
Tripadvisor: Travelers’ Choice 2024 Best of the Best / Certificate of Excellence 2020 / 2019 / 2018 / 2017 / 2016
TripAdvisor Green Leaders Programme: Silver Status
Booking.com: Traveller Review Award 2025 / 2023
Gold Travellife: 2025/2023 / 2019/2018 / 2017/2016 / 2015 Gold Travel Life Sustainability in tourism
Kayak Travel Awards 2023
Apple Vacations: Golden Apple Award 2015/2014/2013
Hotelbeds: Princess Hotels & Resorts “For its excellent development 2011”
CheckSafetyFirst: CRISTAL FoodCheck 2008-2016 / CRISTAL CrisisCheck 2013-2016 / CRISTAL PoolCheck 2013-2016 / CRISTAL AquaCheck 2013-2016 / CRISTAL EcoCheck 2012-2016 / CRISTAL FireCheck 2011-2014 / CRISTAL TourCheck currently in process of certification for this year
Distinction H: 2011-2016
Preverisk Group: Certificate of achievement
Riviera Maya Hotel Association: Recognition for contribution to social commitment with the Mayan communities of Quintana Roo
Solidaridad: Recognition for the separation of recyclable solid waste in the town of Solidaridad / Environmental Department: Recognition for participation in the 2008 recyclable waste program / Recognition for participation in the Eighth Zofemat Beach Clean-up 2011
Uniglobal: 1st generation of certified students 2015
State Tennis Association: Testimony of gratitude for the support in the 2008 Kids Cup Tournament
