Immerse yourself in the unique experience of our new Platinum area of the exclusive Grand Sunset Princess Hotel resort, where exclusivity comes to life. Discover a niche designed just for you, where access to top-flight services and high-end facilities immerse you in a unique, unparalleled experience. Experience the pleasure of surroundings that offer the ultimate in exclusive amenities, creating an environment that redefines the concept of luxury and comfort. Additionally, you can enjoy all the facilities and All Inclusive Services of Grand Sunset Princess Hotel (except Laguna Villa category facilities).
Download our Fact Sheets and discover our services A.I. Platinum
Download the T.I Platinum brochure
Our exclusive swimming pool for adults and children offers a privileged niche where you can experience the joy of dreams come true, thanks to our Platinum Services. Immerse yourself in the luxury of an exclusive private beach, where seaside moments become an incomparable reality.
Immerse yourself in luxury with our Platinum suites, where exclusive advantages and benefits have been designed to satisfy your every need. Experience unparalleled moments on our fantastic beachside terrace, where exclusive services offer you a feeling of incomparable privilege.
Platinum Suites
Explore the culinary delights of our Platinum restaurants and bars for a truly unique dining experience. You’ll also have the chance to enjoy the https://www.princess-hotels.com/en/riviera-maya/grand-sunset-princess/restaurants/ of dining and entertainment on offer at our exclusive Grand Sunset Princess resort.
Our dedicated Room Service are designed to transform your visit into an unforgettable experience. From personalised attention to exquisite details, every moment at our resort is designed to captivate your senses.
When you book a Platinum-category room, you’ll have access to exclusive facilities such as the private beach area and the Platinum Lounge, as well as special services such as room service. Click here for more information.
The Platinum rooms are located 50 metres from the beach. They are arranged symmetrically in each hotel: the Grand Sunset Princess and the Grand Sunset Princess. You will easily find them in their respective lobbies and exclusive pool areas.
There is no minimum stay from Sunday to Thursday, but on Fridays, Saturdays and public holidays the minimum stay is 3 nights (subject to change).
You can book transport via https://princess.nexustours.com/pcs-riviera-cancun
A taxi from the airport costs around 1,200 pesos for 1 to 4 people.
Yes, the hotel has disabled access and facilities for guests with mobility issues. We recommend that you call in advance and check with reception regarding the adapted services and facilities.
We do not have accessible rooms in this section.
Yes, the Platinum area at Grand Sunset Princess is family-friendly and welcomes children. Its rooms can accommodate up to four people: three adults and one child, or two adults and two children.
That’s right, within the Platinum category we have rooms with sea views, available only in a specific section and subject to availability.
Every 15 minutes, a shuttle service is available to take you to the lobby and other locations within the hotel.
Yes, we offer tailored solutions. Please email [email protected] with details of your requirements and your travel arrangements. We will liaise with the Food and Beverage department on your behalf.
All restaurants are included, except for the Chill Out Restaurant. You can make your reservations at the hotel via the web app , on your mobile, or on arrival in the main lobby.
You can view the dress code for each restaurant via the following link
At Platinum at Grand Sunset Princess, basic Wi-Fi is available free of charge. The strongest signal is available in the lobbies and guest rooms.
As a Platinum guest, you’ll enjoy exclusive access to the beach area, complete with sun loungers and waiter service.
Yes, there are cash machines next to the reception desk in each lobby. You can exchange money at reception: Canadian dollars, US dollars, euros and pounds sterling.
The resort has a spa. Please email [email protected] . They will send you all the information and help you with bookings. You can book before and during your stay.
Yes, all rooms have a safe.
In accordance with the General Law on Tobacco Control and its Regulations, as enforced by the Mexican authorities, smoking or the use of any tobacco or nicotine products is not permitted anywhere in the hotel, either indoors or outdoors, except in the designated areas.
