Awards
- Tripadvisor: Certificate of Excellence 2018 / 2017 / 2016 / 2013 / 2012 / 2011
- HolidayCheck: Recommended on HolidayCheck 2018
- Expedia: #1 Ai Riviera Maya 2012 / #3 Top producing Riviera Maya All Inclusive Hotel / #1 Producer in Riviera Maya / #2 Prducet in Riviera Maya 2015 / Insiders' sellect 2012
- Booking.com: Guest Review Award 2017 / 2016 (8,4/10) / 2014 (8.1/10) / Excellence award 2014
- Hotelbeds: Princess Hotels & Resorts "Exellent evolution 2011"
- Eco leaders on Tripadvisor: Silver level
- Thomas Cook: Outstanding Customer Service 2008- 2009
- CheckSafetyFirst: CRISTAL FoodCheck 2008-2016 / CRISTAL CrisisCheck 2013-2016 / CRISTAL PoolCheck 2013-2016 / CRISTAL AquaCheck 2013-2016 / CRISTAL EcoCheck 2012-2016 / CRISTAL FireCheck 2011-2014 / En este año se refrenda la certificación / CRISTAL TourCheck En proceso de certificación
- Distinitivo: 2011-2016
- Gold Travelife: 2015-2017 / Gold Travel Life Sustentability in tourism
- Cristal: Certificate of achievement
- Caribbean Tourist Congress Mexico: Cetificate for the second tourist congress Mexico 2013
- Travelocity: Travelocity Excellence Award "Travelocity top hotel 2012"
- Asociación de hoteles Riviera Maya: Recognition for contribution to social commitment to the Mayan communities of Quintana Roo
- Solidaridad: Recognition for the separation of recyclable solid waste in the municipality of Solidarity / Directorate of Environment "Recognition for participation in the program recyclables 2008" / Recognition for participation in the "Eighth Day of beach cleaning Zofemat 2011"
- Uniglobal: 1st generation of certified students 2015
- Asociacion Estatal de Tennis: Testimony of gratitude for the support in the "Kids Cup Tournament 2008"
- Booked.net, World Hotel Awards: Best quality-price accomodation México 2015.
