Great news! Four of our hotels in the Caribbean have received the Travelers’ Choice 2025 Award.

Every day at Princess Hotels Caribe we work with one goal in mind, to exceed guests’ expectations.

Let us tell you a bit about what this award means and the hotels that have been honoured.

Find out why Travelers’ Choice is so important.

The TripAdvisor Travellers’ Choice award is one of the most prestigious in the tourism sector, as it is based on real reviews from travellers around the world.

Only 10% of the highest-rated profiles on TripAdvisor receive this award.

It is awarded in recognition of accommodation and tourist establishments that consistently maintain outstanding ratings on TripAdvisor by excelling in terms of quality and degree of customer satisfaction.

The award is presented each year to establishments that truly make a difference, according to those who matter most, the travellers.

An award that reflects the excellent work carried out at Princess Hotels Caribe

In order to receive the award, Princess Hoteles Caribe have had to exceed the exacting standards established by TripAdvisor users.

Here are some of the aspects that contribute to the resorts having received this recognition:

• Service quality: the resorts prioritise guest satisfaction and offer friendly service that is tailored to their needs.

• Outstanding ratings: high scores and favourable comments reflect the satisfaction of those who have visited us

• Unbeatable location: our resorts are located directly on the beach, on the coast of either Bavaro or Negril.

• Comfort guaranteed: our amenities stand out for their cleanliness, maintenance and range of services.

• Ongoing commitment to quality: we work every day to transform each stay into a unique, outstanding experience.

• Quick response and solutions: we respond to every comment and strive to resolve all issues as efficiently and satisfactorily as possible.

Our Travelers’ Choice 2025 award winning hotels

1. Princess Grand Jamaica

For the first time since its inauguration, our family resort Princess Grand Jamaica, located right on the Negril coastline, has been honoured with a TripAdvisor’s Travelers’ Choice 2025 award.

A family resort with options designed for every member of the family:

• 8 themed restaurants designed for the whole family, as well as two unique food truck options
• A water park designed for endless fun
• A kids’ club
• A Thematic EGame area designed for teenagers aged 13 and over
• Everything you need for a complete holiday!

Take your getaway to the next level with our Platinum services.

2. Princess Senses The Mangrove

It’s celebration time! Princess Senses The Mangrove, our new adults-only hotel in Jamaica, has been awarded the Travelers’ Choice 2025 award for the first time.

A hotel designed for adults where luxury, personalised services make all the difference.

Make the most of every space in the resort and let yourself be surprised by everything we have to offer.

• 10 themed restaurants where you can sample food from different cultures under one roof.
• 5 swimming pools to disconnect, and reconnect with yourself
• A spa where you can relax and let yourself be pampered
• Among many other personalised services…

And, should you wish to take your stay to the next level, you can stay in our Overwater Villas, or enjoy the O’ Club experience, where you’ll be swept away on an extraordinary sensory adventure.

3. Tropical Deluxe Princess

The renovated Tropical Deluxe Princess has also earned recognition by travellers, with the 2025 Travellers’ Choice Award.

A resort designed for the whole family with activities and services for all ages:

• 6 themed restaurants designed to suit all tastes
• A sports bar with live broadcasts
• 3 swimming pools for adults and children
• A water park with games and slides
• A kids’ club for children aged 4 to 12
• And lots more options for endless fun

For an even more exclusive experience, try our Platinum Services.

4. Punta Cana Princess

In 2025 the Punta Cana Princess hotel has once again received the prestigious Travelers’ Choice award.

Our adults-only, all-inclusive hotel is dedicated to creating unique luxury experiences with personalised services.

Make the most of every corner of our amenities and enjoy all the services we have to offer:

• 4 exclusive à la carte restaurants
• Swimming pool
• Daytime and evening entertainment activities
• Introductory diving lessons
• And much more waiting to be discovered…

And if you’re looking for an even more exclusive experience, there’s the option of booking our VIP Package.

What did you think of this article? If you’ve stayed at one of our hotels, please leave your opinion below. We love to hear from you.

Categories: Caribbean, Hotels, Jamaica, Punta Cana