1. The organiser
The organizer of this prize draw is Princess Hotels & Resorts Canary Islands, via its official Instagram account @maspalomastabaibaprincess.
The prize draw is being held in collaboration with the Instagram account @myshowroomblog.
This prize draw is not sponsored, administered, or associated with Instagram, and, as such, Instagram shall not be held liable in any way.
2. Objective of the prize draw
Princess Hotels & Resorts Canary Islands is organizing this prize draw with the aim of rewarding its social media community and promoting the holiday experience at the Maspalomas & Tabaiba Princess hotel, located in Gran Canaria.
The promotion will take place via a video post on Instagram in which users can participate by following the requirements set forth in these terms and conditions.
3. Prize
The prize will consist of:
- A 2-night stay at any Princess Hotels & Resorts Canary Islands property (transfers not included).
- All-inclusive rate.
- For 2 adults + 1 child (under 12 years old)
The prize is a holiday package designed to allow the winner to enjoy a few days’ rest with their family at one of the properties operated by Princess Hotels & Resorts Canary Islands.
Terms and conditions of the prize.
- The prize is subject to hotel availability.
- The prize does not include transport to or from the hotel.
- The prize does not include flights, transfers, travel, or any other expenses not expressly specified in these terms and conditions.
- The prize cannot be exchanged for cash or other services.
- The prize cannot be combined with other promotions, discounts or offers.
- The prize is personal and non-transferable, unless expressly authorised by the organisers.
- The stay must be enjoyed in accordance with the terms and dates set by Princess Hotels & Resorts Canary Islands.
4. Territorial scope
The prize draw is open to participants worldwide, and any individual of legal age who meets the requirements set out in these terms and conditions may participate.
If the winner is accompanied by a minor, the minor must be accompanied by their parents, legal guardians or responsible adults, as applicable.
5. Duration
The deadline for entries is yet to be confirmed by Princess Hotels & Resorts Canary Islands.
Once the official dates have been confirmed, they must be included in this section:
The prize draw will begin on the day the reel is published and will end 7 calendar days later at 11.59 pm, Canary Islands time.
The winner will be announced within 48 hours of the draw closing via the official Instagram account @maspalomastabaibaprincess and/or through any other channels deemed appropriate by Princess Hotels & Resorts Canarias.
6. Eligibility criteria
Participants in the prize draw must meet all of the following requirements:
- “Like” the giveaway video.
- Follow the Instagram accounts @maspalomastabaibaprincess and @myshowroomblog.
- Tag a distinct friend in the comments. Participants may comment as many times as they like, provided they tag distinct people in each comment.
- Share the post in your stories, mentioning both accounts (optional): @maspalomastabaibaprincess and @myshowroomblog.
Only entries that fully comply with all the requirements set out above will be considered valid.
Duplicate comments that always mention the same user, tags to fake profiles, celebrity accounts, companies, brands, inactive profiles, or any other entry that the organisers deem to be fraudulent or contrary to the spirit of the prize draw, will not be accepted.
7. Exclusions
The following are not eligible to enter the prize draw:
- Employees of Princess Hotels & Resorts Canary Islands.
- Individuals professionally involved in the organisation of the prize draw.
- Direct contributors to the campaign.
- Fake, fraudulent or accounts created solely for the purpose of entering prize draws.
- Users who do not meet all the entry requirements.
- Entries submitted after the deadline.
The organisation reserves the right to exclude any entry that it considers to be fraudulent, abusive, offensive or in breach of these terms and conditions.
8. Selection of the winner
The winner will be selected at random using a digital prize draw tool from among all participants who have correctly met all the conditions set out in these terms and conditions.
The following will be selected:
Alternates will only be contacted if the main winner does not meet the requirements, cannot be contacted, or fails to respond within the specified time limit.
9. Announcement of the winner
The winner will be announced via the official Instagram account @maspalomastabaibaprincess and will be contacted via direct message.
If the winner does not respond within 72 hours of being notified, the first alternate will be contacted. If the first alternate also fails to respond within the same timeframe, the second alternate will be contacted.
If none of the selected entrants respond or meet the requirements, Princess Hotels & Resorts Canary Islands reserves the right to declare the prize draw void or to carry out a new random selection.
10. Terms and conditions for redeeming the prize
The prize must be redeemed within the period specified by Princess Hotels & Resorts Canary Islands, subject to prior booking and availability at the hotel.
The stay may be subject to date restrictions, and the following dates may be excluded:
- Peak seasons.
- Public holidays.
- Long weekends.
- Special dates.
- Periods of high occupancy.
- Any other dates determined by the hotel, subject to availability.
Bookings must be made directly with the hotel by sending an email to [email protected] and [email protected]
The winner must provide the necessary details to ensure the booking is processed correctly. Failure to do so within the timeframe specified by the organisers may result in forfeiture of the prize.
11. Data protection
The personal data provided by participants and, where applicable, by the winner, will be processed solely for the purpose of administering this prize draw, verifying compliance with the entry requirements, communicating the result, and coordinating the presentation and redemption of the prize.
Personal data will not be disclosed to third parties, except where required by law or where necessary for the proper administration of the prize.
By entering the prize draw, you consent to the processing of your personal data for the purposes set out in these terms and conditions..
12. Responsibility
Princess Hotels & Resorts Canary Islands will not be held responsible for:
- Technical issues on Instagram.
- Connection errors or problems accessing the platform.
- Incomplete, incorrect or fraudulent entries.
- Private accounts that prevent the correct verification of compliance with the requirements.
- Stories that cannot be verified due to technical or privacy restrictions.
- The winner being unable to enjoy the prize on the available dates.
- Additional expenses not expressly included in the prize.
Furthermore, Princess Hotels & Resorts Canary Islands reserves the right to amend, suspend, or cancel the prize draw in the event of force majeure or circumstances beyond its control.
13. Acceptance of the Terms and Conditions
Entry into this prize draw implies full acceptance of these terms and conditions.
Any breach of the conditions set out may result in disqualification of the participant.
14. Instagram disassociation
This prize draw is not sponsored, endorsed, administered by, or in any way associated with Instagram.
Participants release Instagram from any liability arising from the conduct of the prize draw.
15. Amendments
Princess Hotels & Resorts Canary Islands reserves the right to amend these terms and conditions, or to postpone, extend, suspend or cancel the prize draw where there is good cause to do so, and undertakes to announce any such changes via its official channels wherever possible.