Princess Family Club Bavaro

Yes, there is a free basic Wi-Fi connection available to all guests staying at the hotel. You can also sign up for Premium Wi-Fi for an extra fee. Its price varies depending on the number of nights of your stay. For more information, please write to [email protected].

Yes, the Family Club Junior Suite rooms are accessible. However, the Family Club Junior Suite swim-out rooms are not.

The beach is only 2 minutes away using our internal transfer service.

Yes. If you require a special diet, please notify our concierge service on your arrival, so that we can make the necessary arrangements to help you. We will pass your indications on to the kitchen department to make sure you enjoy a pleasant holiday.

Guests staying at Princess Family Club Bávaro can access all the restaurants of Hotel Grand Bávaro Princess, except the ones reserved for Platinum guests. You can also access the Mordisco Restaurant, which is exclusive for Family Club guests.

The Rebels Sports Bar is open 24 hours a day. It has a drinks bar and also serves food. What’s more, the restaurants, buffets, bars and snacks system rotates throughout the day.

Yes, reservations are required and are made through the webapp. Please note that all our guests have unlimited access to the included restaurants.

The dress code for men is: T-shirt with sleeves and collar, shirt, long trousers and closed shoes. The dress code for women is elegant and casual.

All our rooms have a safe box included. It is in the box behind the entrance door.

2 juices, 2 chocolate milkshakes, 2 bottles of water, 2 Sprites, 2 Coca-Colas and 2 beers, subject to change.

Yes, the service has an extra cost. It is only included in the Platinum package.

The amenities included in the bathroom are soap, shampoo, body gel, moisturiser and conditioner. All our rooms have a hairdryer in the bathroom, subject to change.

As a hotel designed for families, we provide babysitting services. On arrival, our concierge service will help you book specific hours and days and inform you of the cost. For more information, please write to [email protected].

Our concierge team will help you arrange any celebration or special requirement during your stay. You can contact us by writing an email to [email protected].

In the Mini Club, children can play recreational activities and video games, do handcrafts, watch children’s movies, dance at the mini disco, go on an internal tour and practice aerobics. It is for ages 4 to 12.

All non-motorised sports: catamaran, canoeing and snorkelling. You can book any of these activities and more at the water sports centre you will find on the hotel beach.

The gym opens from 8:00 to 19:00 and is included in the price of the stay.

Yes, there is a spa in the hotel. You can contact them prior to your arrival by writing to the following email address: [email protected] . Once at the hotel, you can reach them by dialling the 4194 extension.

You can buy a day pass after first asking management for permission. It costs US$80 per person and the opening hours are from 10:00 to 18:00, subject to change.

Yes, it is possible subject to availability. The price is 15 US$ per adult and 10 US$ per child, subject to change.

You can book a transfer from the airport to the hotel through: https://princess.nexustours.com/pcs-republica-dominicana . You can also take a taxi from the airport on arrival.

You can book excursions through the following link: https://princess.nexustours.com/pcs-republica-dominicana

Yes, there are ATM’s in the hotel. Before your trip, don’t forget to ask your bank what commissions they charge. We also recommend you let them know that you will be using your card abroad so they don’t block it by mistake.

You can change money at reception. You can change dollars or euros for pesos (local currency), and you can also change dollars for euros and euros for dollars.

Princess Family Club Bávaro has a medical centre available 24/7. There are also hospitals nearby. Transfers by ambulance are available, if necessary. Nobody wants to think about the possibility of needing medical assistance while on holiday, but before you go on your trip it is important you check what type of medical insurance you have. Medical services are not included in the hotel.

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If you booked through the official Princess website, please write to [email protected]

to modify your booking. To cancel your booking, log in to your MyPrincess account and cancel your booking in the booking manager. Please note that if your booking is prepaid with a non-refundable cancellation fee, we suggest you contact [email protected] to modify or cancel your booking.

No, the Princess Family Club Bávaro does not currently offer this service.

Yes, during the booking process on princess-hotels.com you can choose between the ‘Pay now’ or ‘Pay at hotel’ rates. To pay on arrival, select the ‘Pay at hotel’ option

If you booked through the official Princess website, please email [email protected] to modify your booking.

You may consult the dress codes for all our restaurants here.

If you book through princess-hotels.com , in the second step, after choosing your room, you can add additional services to your booking, such as aquatic activities (snorkelling, parasailing), a fruit platter, Balinese beds, sparkling wine…

Once you have checked-in, you can make restaurant bookings through our web app, where you will also find the entertainment programme.

Check-in begins at 3 pm and check-out must be completed by 12 noon. Outside these hours access will be subject to availability and may incur additional charges.

You may contact us by emailing [email protected] or by calling (+1) 809 221 23 11.

Please send an email to: [email protected]

The day pass costs US$100 per adult and US$50 per child and is valid from 9 am to 6 pm. Day passes must be confirmed in advance with the hotel by writing to [email protected] . Without this confirmation it will not be possible to access the hotel.

To organise or book a special celebration, such as a birthday, you should contact the Princess Family Club Bávaro concierge team ( [email protected]), who will assist you with all the details.

Yes, children are allowed in the rooms.

• Children 0 to 2 years: free of charge
• Children 3 to 12 years: children’s rate
• Over 12 years: adult rate