Grand Sunset Princess: Choose Your Ideal Room with Our Interactive Map!
Sea views, near the pool, or on a higher floor? Would you like to be next to a family member or friend?
With this exclusive service you can choose the perfect location for your room before arrival and enjoy a unique experience from the very first moment.
It’ll take you just seconds to guarantee the room that best suits your tastes and needs.
Enter your booking number at least 72 hours before arrival and browse our interactive map to see the various options.
Once you have explored, use our interactive map to choose your preferred room within your booking category.
Submit your ideal room choice and we’ll do our best to make sure your stay meets your standards.
You’ll receive email confirmation of your booking within 48 hours.
Benefits of choosing your favourite suite:
- Designed with your comfort in mind: simple and quick
- Select your ideal room and we’ll confirm availability
- Discover the perfect location using our interactive map
- Pay on arrival at the hotel
Click to start browsing our interactive map!
Service conditions:
- This service is exclusively for bookings made through Princess Hotels & Resorts | Official Website.
- This service is subject to availability and confirmation by the hotel.
- Applicable only to bookings with a minimum stay of 3 nights.
- The rooms at the Princess Family Club Riviera are not included.
- Rooms not available until 15/11/2026: Platinum Suite and Platinum Suite Plunge Pool.
- Once the request has been submitted, the hotel will respond within a maximum of 48 hours.
- Requests must be made at least 72 hours prior to arrival.
- Changes to your reservation may result in the cancellation of your assigned room.
- Payment method: Payment will be made by credit card in US dollars (USD) on arrival at the accommodation. Prices shown include taxes. Your card issuer may charge a currency exchange fee.
- For doubts or questions about the cancellation of your room assignment, please send an email to [email protected]
- You can cancel your request up to 48h before arrival. Otherwise, you will be charged in full upon arrival at the hotel.
- For doubts or queries about your booking: [email protected]
FAQs – Interactive booking
What are the benefits of this service?
This service makes it easy for you to select your room number (for a fee).
Using the interactive map you can filter the rooms according to various criteria such as proximity to the pool, orientation, and much more.
If I don´t use Choose Your Room, how will my room be assigned?
Your room number will be assigned randomly upon arrival, but it will be the same type of room that you reserved.
Can the hotel reject my request?
Yes, within 48 hours the hotel may confirm, cancel or propose an alternative room with similar characteristics. After that, you will have 24h to reconfirm, otherwise you will lose the assignment.
What information do I need to access this service?
All you need to make use of this service is the booking code.
When is this service available?
The room assignment service is available from the time of booking until 72 hours before check-in.
How long will it take for the hotel to confirm my selection?
It may take up to 48 hours for the hotel to confirm your request, which will be sent to the email address used to make the booking.
Can I request a change to my booking if I have been allocated a room?
In the event that you request a change of dates or room type, you will lose your room allocation and will need to reapply.
I have not received a confirmation email for my room selection.
First of all, please check the spam or junk mail folder in your email. If you have not received any messages, it is possible that your room booking has not been completed. Please contact [email protected]
How do I pay for room selection?
Payment will be made directly at the hotel by credit card in US dollars (USD). Prices shown already include taxes. Your bank may charge a currency exchange fee.
What documents do I need to show when I arrive at the hotel?
The booking is handled electronically, so the hotel does not require a confirmation or printed voucher. For your convenience, we will send you an email with the details of your booking. Under exceptional circumstances, the hotel reserves the right to cancel your room allocation, in which case you will not be charged.
What are the check-in and check-out times?
The chosen room will be available from 3 pm on the day of arrival and must be vacated by 12 noon* on the day of departure. If you require a late check-out, please contact us at the hotel.
Can I cancel my chosen room number assignment?
Yes, you can cancel your room number request. You will only have to enter your locator here and access the booking manager. Remember, you have until 48h before arrival at the hotel. If not, the full amount will be charged.
I want to choose my room, but my booking does not appear.
This may be for a number of reasons:
- Reason 1: Check you have entered the booking ID correctly.
- Reason 2: Make sure the hotel is the right one.
If you are unable to locate your booking after checking the above, please send an email to [email protected]
Why can’t I book my room for today or tomorrow?
Unfortunately, it’s too late. To be able to select a room, there must be at least 72 hours between the booking date and the day of arrival.
Do you need airport-hotel transfer and/or vice versa?
For airport-hotel-airport transfers, count on us. Book now to enjoy a comfortable and stress-free journey right from the start: https://princess.nexustours.com/transfers/
Do you require an airport transfer?
For transfers from the airport to the hotel and back you can rely on us. Book now and enjoy a comfortable, stress-free journey right from the start.