Grand Bavaro Princess

You may contact us by emailing [email protected] or by calling (+1) 809 221 23 11.

Check-in begins at 3 pm and check-out must be completed by 12 noon. Outside these hours access will be subject to availability and may incur additional charges.

Yes, room service is available at an extra cost. For Platinum clients it is included.

All our rooms have a safe box included. It is in the box behind the entrance door.

Yes, the hotel has access for disabled people and facilities for guests with mobility problems. We recommend that you call in advance and check with the reception for adapted services and facilities.

Yes, once your booking is complete you can use the Choose Your Room service (charges apply) to select a room that suits your needs in terms of view, location, and even bed type.

Yes, once you have completed your booking you can use the Choose Your Room service (for a fee) to select a room that suits your needs in terms of views, location, and even bed type.

Yes, children are allowed in the rooms.

• Children 0 to 2 years: free of charge
• Children 3 to 12 rate: children’s rate
• Over 12 years: adult rate

The Bungalow rooms do not have an extra bed, but they do have a queen-size sofa bed.

The Platinum rooms have an additional twin-size Murphy bed.

The differences between the room categories at the Grand Bávaro Princess vary in aspects such as décor, location and services included.

We recommend you visit this link for details on each room category, and choose the one that best suits your needs.

The hotel does not accept pets.

• Exclusive beach club with a drinks service.
• Domestic, international and premium drinks at the hotel bars (aged spirits, à la carte wines and champagne not included).
• 10% off all spa treatments.
• 1 Princess Beach Bag.
• Luxury toiletries in the room.
• Exclusive in-house transport for Platinum guests.

These are the rooms closest to the beach. They are right on the beach.

Yes, the minimum stay is 4 nights (subject to change).

You can book an airport transfer to your hotel via https://princess.nexustours.com/pcs-republica-dominicana . Alternatively, you can take a taxi on arrival at the airport.

Yes, the hotel offers disabled access and facilities for guests with mobility issues. We recommend that you contact reception in advance to enquire about the adapted services and facilities available. You can send your enquiry to [email protected].

Yes, the Platinum area at Grand Bávaro Princess is family-friendly and welcomes children. Its rooms can accommodate up to three people: 3 adults / 2 adults + 1 child / 1 adult + 2 children.

Please send your booking details and any requests to [email protected] . We will do our utmost to ensure you have the best possible holiday. Requests are subject to availability.

Every 15 minutes, a shuttle service takes guests to the lobby and other stops within the hotel. The shuttle at the Platinum at Grand Bávaro Princess is located right between the Chopin Buffet and the Lounge Bar.

Yes, if you require a special diet, please speak to our concierge department on arrival so that we can assist you. Our kitchen team will provide you with all the necessary guidance to ensure you have a pleasant holiday.

All restaurants are included in the Platinum package (except Café del Mar). You can make your reservations at the hotel via the WebApp , on your mobile, or on arrival in the main lobby. For Platinum guests, we can arrange reservations at the themed restaurants as a courtesy, should you wish.

To find out about the dress codes for each venue, please check the link below

The Grand Bávaro Princess Hotel offers free basic Wi-Fi throughout the hotel. Premium Wi-Fi is also available at an additional cost. Guests can purchase the Premium service directly from their mobile phone when they connect to the network. For further information, please contact our team at [email protected]

Yes, all rooms have a safe.

As a Platinum guest, you’ll have access to an exclusive beach area with sun loungers and waiter service.

There is a spa within the hotel; you can contact them on extension 4194 once you are at the hotel. You can also email us at [email protected] . Spa and hairdressing services are not included. For further information, please click on the https://www.princess-hotels.com/en/punta-cana/grand-bavaro-princess/spa/

You can exchange money at the hotel itself: US dollars and euros for Dominican pesos (the local currency). There is also an ATM that accepts foreign cards, but it only dispenses local currency.

You can book a transfer from the airport to the hotel through: https://princess.nexustours.com/pcs-republica-dominicana . There is also the possibility of taking a taxi on arrival at the airport itself.

You can book excursions through the following link: https://princess.nexustours.com/pcs-republica-dominicana

If you book through princess-hotels.com , in the second step, after choosing your room, you can add additional services to your booking, such as aquatic activities (snorkelling, parasailing), a fruit platter, Balinese beds, sparkling wine…

The Hotel Grand Bavaro Princess has free basic wifi service available throughout the hotel. There is also the possibility of having premium wifi at an extra cost. For more information you can contact us at [email protected]

Once you have checked-in, you can make restaurant bookings through our web app

Once you have checked-in, you can make restaurant bookings through our web app , where you will also find the entertainment programme

Yes, reservations are required and are made through the WebApp , where you can also view the dress codes for all our restaurants.

The Rebel Sports Bar opens 24 hours a day for food and drinks. The hotel restaurants, buffets, snack bars and bars operate on a rotating basis throughout the day up until 10 pm, after which time Rebel remains open for business.

Yes, if you require a special diet please contact our concierge department on arrival, so that we can help you. Our kitchen department will give you all the necessary information to enjoy a pleasant holiday.

Yes, there is a gymnasium in our spa area. The facilities have weights, treadmills, elliptical trainers, bicycles, mats and machines for working specific muscles. The opening hours are from 8 a.m. to 8 p.m.

There is a spa inside the hotel and you can contact us through the extension 4194, once in the hotel. You can also write to us at: [email protected]

As it is a family-friendly hotel we have a babysitting service. Our concierge service will help you to arrange hours, days and costs. For more information you can contact us at [email protected]

Beach and pool towels are provided at all Princess Punta Cana hotels. Guests can change them whenever they wish. During the check in a card is provided which is redeemable for the towel and the operation of the towel rack is explained.

You can change money in the same hotel: Dollars and Euros to Pesos (local currency). It is also possible to change dollars and euros.

The day pass costs US$100 per adult and US$ 50 per child and is valid from 9 am to 6 pm. Day passes must be confirmed in advance with the hotel by writing to [email protected] . Without this confirmation it will not be possible to access the hotel.

Bicycle tours, evening shows, daytime entertainment (beach and pool), zumba, dance classes, Spanish classes, adult aerobics (beach and pool) and yoga as well as non-motorised water sports: catamaran, canoe and snorkelling. You can book all these activities and more at the water activities centre on the hotel beach.

The age of the Mini Club is from 4 to 12 years old. The children’s Club offers leisure activities, video games, crafts, children’s films, mini disco, internal tours and aerobic activities.

This area is included for guests who book a Family room. If you are staying in another room category, you can purchase a Day Pass to access the Family area. Purchases can be made directly at reception or at Guest Services.

While the hotel does not offer specific activities for teenagers, they are free to participate in activities designed for adults.

To organise or book a special celebration, such as a birthday, you should contact the Grand Bávaro Princess concierge team ( [email protected] ), who will assist you with all the details.

MyPrincess is the loyalty programme from Princess Hotels & Resorts, designed to thank our guests around the world for their trust and to offer them exclusive benefits on their bookings.

When you book as a member of the MyPrincess club, you can enjoy exclusive discounts and special benefits during your stay at the Grand Bávaro Princess:

• Up to 20% off your stay
• Welcome drink
• Fruit basket
• Bottle of rum
• Complimentary minibar
• Free safety deposit box
• 10% off at the Café del Mar restaurant
• 10% off romantic dinners on the beach
• 15% off spa treatments

You can easily sign up for the MyPrincess club by filling in the form

If you have forgotten your password, click on “Log in” and select the “Forgot password” option, which you will find below the password field. You will receive an email with instructions on how to reset it.

Please remember to check your spam or junk mail folder as well.

If you are unable to access your account, we recommend that you first try resetting your password.

If the problem persists, please contact our team at [email protected]

Grand Bávaro Princess Hotel offers a range of venues for weddings and special events, suited to different styles and group sizes. These include:

• Beach ceremonies
• Gazebo with sea views
• Tropical gardens
• Colonial Square
• Mangrove Area
• Event and conference venues
• Café del Mar Beach Club
• Main pool for private receptions

These venues are ideal for hosting everything from intimate ceremonies to larger private celebrations.

Princess Hotels & Resorts Punta Cana offers a specialist service for organising weddings and events. We have a team of certified wedding coordinators who support couples throughout the planning process.

We offer a range of different types of ceremonies:

• Symbolic
• Legal civils
• Catholics
• Christian women
• Hindus

We also offer a wide range of customisable wedding packages, as well as assistance with décor, music, photography, entertainment and all the details needed to create a unique celebration. Here you can find detailed information about our wedding packages, what’s included and prices: https://www.princess-hotels.com/en/caribbean/weddings/

Our hotels offer a wide variety of international cuisine. Guests can enjoy a range of themed restaurants serving Japanese, Italian, Mediterranean, Mexican and other cuisines.

Each restaurant offers a different dining experience as part of the all-inclusive package.

We offer a range of special menus for private wedding receptions, including buffet-style or plated options.

Our events team advises each couple on choosing the menu that best suits the style of their celebration and the number of guests.

To secure the date and receive official confirmation, the couple must complete the event booking form. They must also sign the contract setting out all the terms and conditions and/or pay a non-refundable deposit of $400. The weddings department can confirm the availability of the registrar, the civil celebrant or the priests.

To book your wedding date, you will need to:

• Fill in the booking form
• Sign the event contract
• Pay a non-refundable deposit of USD $400

Once this process is complete, the weddings department officially confirms the date and begins planning the event.

Hotels can organise events ranging from intimate celebrations for two people to private functions for around 500 guests, depending on the venue chosen.

We recommend booking approximately one year in advance to ensure availability on your preferred date and at your chosen venue. However, we can also assist with organising weddings with a shorter planning timeframe (subject to availability).

There is no mandatory arrival requirement. However, we recommend that the couple arrive 2 to 3 days before the wedding so that they can meet with the wedding coordinator and go over the final details of the event.

Not necessarily. Although we offer a range of packages designed to make planning easier, we can also organise personalised weddings tailored to the couple’s preferences, the number of guests and the services they require.

Payment can be made in advance via:

• Bank transfer
• Credit card

The weddings department will provide the relevant payment instructions.

Our private events include three hours of service; additional hours are available at an extra charge, based on the agreed hourly rate.

Please note that if you are referring specifically to the ceremony, it lasts 30–45 minutes if the couple includes any rituals and/or special readings.

Yes, it is possible to send items to the hotel. We recommend doing so well in advance (approximately two months beforehand).

It is important to bear in mind that parcels may be inspected by customs, and any associated charges will be the responsibility of the bride and groom. For this reason, many couples prefer to bring the items with them in person.

We always have a Plan B. Depending on the size of the group, the ceremony or reception can be moved to an event hall or indoor area within the hotel. This decision is made six hours in advance, depending on the weather conditions, to ensure that the venue can be set up at the new location.

This applies to all our hotels – Yes, they can. External guests must purchase a hotel access pass, subject to availability and the policies in force at the time of the event. The cost for a non-staying guest is US$85 per person (they will be granted access to the venue one hour before the ceremony).

Most couples point out:

• Personalised service
• Our wedding team’s experience
• The resort’s natural beauty
• The flexibility of the packages

The combination of Caribbean beaches, tropical gardens and unique venues makes our hotels one of the most popular wedding destinations in Punta Cana.

We offer:

• Semi-private dinners (included in packages at our Main Buffet)
• Private receptions (additional cost US$*)
• Buffet or set menu options, depending on the venue.
• Venues on the beach, in the garden or in a hall

To ensure the quality of our service, all events are managed by our Groups, Weddings and Events Department, in collaboration with approved suppliers. External suppliers are therefore not permitted on the premises.

The cost varies depending on the package and the number of guests:

• Packages available, including intimate options for couples only
• Additional charge for extra guests
• Private receptions and special venues subject to additional charges of US$*
• Our team will provide you with a personalised quote tailored to your needs if you let us know what kind of event you have in mind.