Why choose the Grand Riviera Princess hotel?
The best holidays at our wonderful Grand Riviera Princess resort
Grand Riviera Princess, in the Riviera Maya, offers one of the best beachfront locations in the world.
Enjoy a choice of superb buffets, seven themed restaurants, and premium quality cuisine
At Grand Riviera Princess you’ll experience the perfect family holiday, from themed pools and a mini (kids) Club to a wide range of activities for friends and couples.
Exclusive services and amenities for our most demanding customers at Grand Riviera Princess.
At Grand Riviera Princess you’ll enjoy a worry-free holiday with all imaginable comforts.
We believe social and environmental responsibility is fundamental, and we promote it through exemplary behaviour at our Grand Riviera Princess resort.
Enjoy a vacation with your family at an exclusive hotel in the Riviera Maya
Discover the Hotel Grand Riviera Princess, a recently renovated 5-star resort in the Riviera Maya ideal for enjoying an unforgettable family vacation. Located oceanfront, just 10 minutes from Playa del Carmen and 40 minutes from Cancun Airport, the resort offers direct access to a beautiful white sandy beach and crystal-clear waters.
The hotel has 674 spacious and elegant rooms, including options with direct access to the pool, exclusive Platinum categories oceanfront and the peaceful Laguna Villa Suite surrounded by tropical vegetation. For families, it also has Family Club rooms designed to offer greater comfort.
The resort offers 12 pools, water park, Mini Club, sports activities, shows, and ideal spaces for weddings and events. In addition, you can enjoy a varied gastronomic proposal with international buffets, themed restaurants, and bars distributed throughout the complex.
The renovated Hotel Grand Riviera Princess combines comfort, entertainment, and the authentic essence of the Mexican Caribbean so that you can live a unique experience in the Riviera Maya.
All guests staying at the Grand Riviera Princess Hotel can enjoy each and every one of the facilities of the Grand Sunset Princess all-inclusive hotel plan. Visit us!
We would like to emphasise the following:
Elegant rooms for families
Family Club Deluxe Swimout
Our Family Suites with whirlpool and direct access to the pool are perfectly suited for your best vacations!
- 1 cama King y 1 litera triple
- Access to the swimming pool from the room
- Free WiFi Connection
- Full bathroom with hydromassage bathtub
Maximum Occupancy: 5 people*
Explore the hotel and find the perfect room for you.
Discover the resort virtually, view room locations, facilities and much more. After confirming your booking, you will have the option to choose the exact number of the room in the category you have booked for an extra charge.
Recommended deals
Grand Riviera Princess
Book early for Winter
Up to 40% off
Bookings until 30th November 2026
Stay from 01/09/2026 to 30/04/2027
Gran Riviera Princess
Caribbean Christmas Offer
Up to 40% off
Bookings until 7th January 2026
Stay from 01/12/2026 to 22/12/2027
Grand Riviera Princess
Caribbean Early Booking Deal
Up to 40% off
120 days advance booking
Stay until 22/12/2027
Grand Riviera Princess
Romantic Getaway Deal Caribbean
Up to 50% off
Bookings until 22/12/2026
Stay until 22/12/2027
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Frequently Asked Questions – Grand Riviera Princess
Are there discounts or agent codes for the Hotel Grand Riviera Princess?
Please contact directly with [email protected]
Are there discounts or agent codes for the Hotel Grand Riviera Princess?
Please contact directly with [email protected]
Are there group discounts at the Hotel Grand Riviera Princess?
The hotel does not have fixed group discounts, but it does offer special benefits and conditions that vary according to the size and type of group, especially from a certain number of rooms.
To receive a personalized proposal adapted to your needs, we recommend contacting the Groups and Weddings department directly at [email protected] ; they will gladly help you organize your stay.
What are the advantages of booking directly with the Hotel Grand Riviera Princess rather than through a travel agency?
Booking directly with the hotel can offer additional benefits such as exclusive promotions, greater flexibility regarding changes or special requests, and more personalised service before and during your stay. What’s more, by signing up to the MyPrincess Club, customers can enjoy discounts of up to an additional 20% and exclusive benefits on their bookings.
On the other hand, online agencies like Expedia can offer packages, price comparisons, and quick booking options, although additional benefits or conditions may vary depending on the platform.
In all cases, we recommend reviewing the conditions of each option to choose the one that best suits your needs.
Can I book by phone instead of using the web for the Hotel Grand Riviera Princess?
Yes, you can also book by phone through our Call Center. To find the contact number, go to the “Contact” section on our website.
How do I check the availability of rooms with specific features such as swim-out or ocean view for the Hotel Grand Riviera Princess?
You can check the availability of rooms with specific features, such as swim-out, directly through the search engine on our website.
What information must I provide to verify my reservation or request an upgrade at the Hotel Grand Riviera Princess?
To verify your reservation or request an upgrade, you must provide the name of the hotel and the reservation code. If you made the reservation through our website, please contact [email protected] ; otherwise, contact the hotel directly.
Can I pay in advance at the Hotel Grand Riviera Princess?
To pay in advance, you must choose the “Pay now” (non-refundable) rate at the time of booking.
What is the accepted payment method at the Hotel Grand Riviera Princess? (cards, payments at the hotel, etc.)
Currently, payments are accepted with cards (Visa, MasterCard, and American Express) and in cash upon arrival. The hotel accepts payments in Mexican pesos. If paying in dollars, the corresponding currency exchange must be made.
If you want more information about payment methods, you can contact the hotel directly or write to [email protected]
How to make a payment or confirm a reservation without a card or with online payment issues for the Hotel Grand Riviera Princess?
For these types of inquiries, you can write to us at [email protected] .
Are there any additional costs or fees (such as eco-taxes, municipal taxes) for the Hotel Grand Riviera Princess?
Yes, in accordance with the current regulations of the Municipality of Playa del Carmen, the environmental sanitation charge is paid directly at the hotel upon check-in, and the amount is calculated based on the number.
These are the daily rates:
- 1st guest: MX$ 35.19 per night.
- 2nd guest: MX$ 23.46 per night.
- 3rd guest: MX$ 17.60 MXN per night.
- 4th guest: MX$ 11.73 per night.
Example: A room occupied by two people will cost a total of MX$ 58.65 per night.
This amount is set by the local authorities and is subject to change in accordance with current regulations.
What is the process to confirm or modify an existing reservation at the Hotel Grand Riviera Princess?
You can modify a reservation as long as it was made through the official Princess website.
To cancel or modify the dates of your reservation, you can do so from the confirmation email, by accessing “Manage reservation”, or from “Check a reservation” in the footer of the website.
A change of dates is only possible for reservations with a pay-at-hotel rate and is subject to availability, and may entail a price change.
For other modifications, contact [email protected].
Until when can I cancel without penalty at the Hotel Grand Riviera Princess?
If you booked through our official Princess Hotels website:
- “Pay now”: non-refundable.
- “Pay at hotel”: free cancellation up to 2 days before arrival.
If your reservation was made with a travel agency, we suggest contacting them directly to manage any changes.
Can I add an extra guest to the reservation at the Hotel Grand Riviera Princess?
If your reservation was made through our website, you can request the modification by sending an email to [email protected] ; if your reservation was managed by a travel agency, we recommend contacting them directly to make the corresponding adjustment.
Can I book rooms together or with specific requests (adjoining rooms, ocean view…) at the Hotel Grand Riviera Princess?
Yes, when you complete your reservation, you can use the Choose Your Room service (with an extra charge), to choose a room that suits your needs in terms of views, location, and even bed types.
At the Grand Riviera Princess Hotel, from what age do children have to pay the adult rate?
From the age of 13.
How can I book multiple rooms at the Hotel Grand Riviera Princess if the limit is three per reservation?
You will have to make several reservations. If you want to ensure that all rooms are close by, we advise you to use the Choose your room service.
Where can I send my special room requests for the Hotel Grand Riviera Princess?
Send your reservation information and the request to [email protected] or through Grand Sunset’s social media channels. We will do everything possible so you have the best vacation. Requests are subject to availability.
What is the minimum age to check-in at the Hotel Grand Riviera Princess?
The minimum age to check-in at the Grand Sunset Princess hotel is 18 years old. It is essential that at least one person of legal age is registered in the room.
As for minors, children up to 2 years old can stay at no additional cost, provided they share the existing bed with their parents or guardians. From the age of 3 years old, minors must pay for their stay and receive their own bracelet, as part of the hotel’s all-inclusive system.
How can I get a copy of my invoice from the Hotel Grand Riviera Princess?
You can request a copy of your invoice directly at the hotel reception. If you are no longer on the premises, you can send an email to [email protected]
Is it possible to check-in online for the Hotel Grand Riviera Princess?
You can check-in online from our website by accessing the following link or by clicking on “Check-in online” in the top bar.
Is the Hotel Grand Riviera Princess in Riviera Maya open or undergoing remodeling?
The Grand Riviera Princess Hotel has now reopened following a refurbishment. You can now enjoy updated facilities, new areas and the same exceptional service we are known for.
How can I contact the Hotel Grand Riviera Princess directly?
You can contact the hotel by calling (+52) 984 877 35 00 or by emailing [email protected] in order to obtain updated information or resolve any questions related to your stay.
What are the check-in and check-out times for the Hotel Grand Riviera Princess?
Check-in is from 3:00 PM and check-out must be done before 12:00 PM.
What happens if I arrive after the check-in time at the Hotel Grand Riviera Princess?
Check-in is from 3:00 PM. In case your arrival is very late, we would appreciate it if you could inform the hotel in advance.
What is the difference between the Hotel Grand Sunset Princess and the Hotel Grand Riviera Princess? Do they share facilities?
The Grand Sunset Princess and the Grand Riviera Princess are two sections of the same resort, located facing each other and designed as an architectural mirror. This means that, visually and structurally, both hotels are very similar in layout, style, and services.
Both share facilities, restaurants, bars, pools, common areas, and activities, so guests can enjoy all the resort’s amenities regardless of which area they stay in. The main difference lies in the room location and the type of category booked.
What is the difference between the Family Club zone and the regular zone of the Hotel Grand Riviera Princess?
The main difference between the Family Club zone and the regular zone of the Grand Riviera Princess hotel is that the Family Club is specially designed for families traveling with children. This zone offers family rooms with bunk beds, children’s amenities, welcome gifts for the little ones, and exclusive access to facilities such as a family pool, water park, and kids’ club with supervised activities.
On the other hand, the regular zone of the hotel is designed for all types of guests, whether couples, groups of friends, or families without small children, and offers a more general experience, with access to all the common areas of the resort, restaurants, pools, and entertainment areas.
Both zones offer the same level of service and quality, but the Family Club provides a more personalized experience tailored for those seeking comfort and family fun.
What are the differences between the room categories at the Hotel Grand Riviera Princess and what benefits do they offer?
Junior Suite vs. Deluxe Junior Suite
Both are all-inclusive with access to restaurants, bars, and the water park. The Deluxe Junior Suite includes a bathtub; the Junior Suite does not.
Deluxe Junior Suite vs. Swim Out
The Swim Out offers direct access to the pool; in terms of services, both are the same.
Swim Out vs. Platinum Suites and Villas
The Platinum and Villas stand out for exclusive services, better location, and access to private areas.
Laguna Villas and Platinum Suites
Include additional benefits such as concierge and private reception, 24h room service, exclusive pool and buffet, among others.
Family Club
Exclusive zone for families with a mini water park, buffet, Kids Club, and play areas. Only accessible for this category. In addition, access to general resort facilities.
Master Suite
One of the most complete options: spacious, with distinct areas and a terrace with a hot tub. Includes Platinum benefits and access to exclusive services.
Is there a safe in the rooms of the Hotel Grand Riviera Princess?
Yes, all rooms at the Hotel Grand Riviera Princess have a safe.
Is the Hotel Grand Riviera Princess an accessible hotel for people with disabilities?
Yes, the hotel has access for disabled people and facilities for guests with mobility issues. We recommend calling beforehand or consulting with our team at [email protected].
What is the location of the room types at the Hotel Grand Riviera Princess?
Rooms are distributed according to their category: standard ones near the pools, Platinum ones in quiet areas near the beach, and suites/family ones in spacious areas with easy access to restaurants and entertainment. The exact location depends on availability and view type.
What type of plug sockets are there in the rooms at the Grand Riviera Princess Hotel?
The rooms are equipped with US- and Mexican-style sockets, as well as USB and USB-C ports for charging electronic devices.
Is smoking allowed at the Hotel Grand Riviera Princess?
Applying the General Law for Tobacco Control and its Regulation from the Mexican authorities, smoking or consuming any tobacco/nicotine product is not permitted anywhere in the hotel, neither indoors nor outdoors, except in the designated areas
How far is the beach from the Hotel Grand Riviera Princess?
The beach is about 900 meters from the lobby. The furthest building is approximately 800 meters away.
Are pets allowed at the Hotel Grand Riviera Princess?
At the moment we do not have a pet-friendly program, so it is not possible to host pets in our facilities.
Is it possible to place orders at the Grand Riviera Princess Hotel?
Yes, we do accept orders, provided that the customer comes to the resort’s main entrance to collect them.
What are the advantages and services of staying at Platinum at Grand Riviera Princess?
- Private check-in with a welcome drink.
- Early Check-in and Late Check-out (subject to availability).
- Room Service.
- Exclusive access to the Platinum Lounge and Concierge service.
- Private pool and beach with waiter service. Premium beverages included in Platinum areas.
- Use of bathrobes and slippers during your stay.
- Priority booking for dinners.
- Exclusive discount on the Green Fee at the external golf course (subject to availability).
- Exclusive gift: 1 Princess beach bag.
- Special event, black and white (temporarily suspended).
What is the access system to the Platinum areas, such as suites or exclusive areas, of the Grand Riviera Princess hotel?
By booking a Platinum category room, you will have access to exclusive facilities such as the private beach area and the Platinum Lounge, as well as special services like Room Service. Click here for more information.
Where are the Platinum at Grand Riviera Princess rooms located within the resort? Are they near the beach?
The Platinum rooms are located 50 meters from the beach. They are located in a mirror layout in each hotel: Grand Sunset Princess and Grand Riviera Princess. You will easily locate them by their lobby and exclusive pool area.
Is there a minimum stay to lodge at Platinum at Grand Riviera Princess?
There is no minimum stay from Sunday to Thursday, but on Friday, Saturday, and holidays the minimum stay is 3 nights (subject to change).
Do you offer transportation from the airport to Platinum at Grand Riviera Princess? How much does a taxi cost?
You can book transportation via https://princess.nexustours.com/pcs-riviera-cancun.
The taxi from the airport costs approximately $1200 pesos for 1 to 4 people.
Is Platinum at Grand Riviera Princess accessible for people with disabilities?
Yes, the hotel has access for disabled people and facilities for guests with mobility issues. We recommend calling beforehand and consulting with reception about the adapted services and facilities.
We do not have an adapted room in this section.
Can I stay with my children in Platinum at Grand Riviera Princess?
Yes, the Platinum at Grand Riviera Princess area is family-friendly, allowing access for children. Its rooms have an occupancy of 4 people: 3 adults + 1 child or 2 adults + 2 children.
Does Platinum at Grand Riviera Princess have ocean view rooms?
Yes, within the Platinum category we have ocean view rooms, available only in a specific section and subject to availability.
How can I go to the Platinum at Grand Riviera Princess lobby which is at the entrance?
Every 15 minutes a shuttle can take you to the lobby and other intermediate points in the hotel.
Does Platinum at Grand Riviera Princess offer food and drink options for clients with food intolerances?
Yes, we offer adapted options. Write an email to [email protected] informing them of your needs and travel information. We will take care of managing your case with the Food and Beverage department.
Are all restaurants included in Platinum at Grand Riviera Princess? How can I make restaurant reservations for dinner?
All restaurants are included, except the Chill Out Restaurant. You can make your reservations at the hotel through the webapp , from your mobile phone, and upon your arrival in the main lobby.
What is the dress code for the à la carte restaurants at Platinum at Grand Riviera Princess?
You can check the dress code for each restaurant at the following link
Does Platinum at Grand Riviera Princess offer a Wi-Fi internet connection?
At Platinum at Grand Riviera Princess, you will have free basic Wi-Fi service available. The best signal is received in the lobbies and rooms.
Do Platinum at Grand Riviera Princess guests have beds available on the beach?
As a Platinum guest, you will enjoy the exclusive beach area with loungers and waiter service.
Is there an ATM at Platinum at Grand Riviera Princess? Can you exchange money? What type of currency do you exchange?
Yes, there are ATMs next to the reception in each lobby. You can exchange money at reception: Canadian dollars, US dollars, euros, and British pounds.
Does Platinum at Grand Riviera Princess have a Spa? How can I book a massage?
The resort has a Spa. Please send an email to [email protected] . They will send you all the information and help you with reservations. You can book before and during your stay.
Is there a safe in the rooms at Platinum at Grand Riviera Princess?
Yes, all rooms have a safe.
Is smoking allowed at Platinum at Grand Riviera Princess?
Applying the General Law for Tobacco Control and its Regulation from the Mexican authorities, smoking or consuming any tobacco/nicotine product is not permitted anywhere in the hotel, neither indoors nor outdoors, except in the designated areas.
Do you offer transportation from the airport to the Hotel Grand Riviera Princess? How much does a taxi cost?
We do not offer this service directly included. You can book it through the external transfer service https://princess.nexustours.com/en/pcs-cancun-riviera-maya . The taxi from the airport costs $630 pesos for 1 to 4 people.
How can I book excursions or activities at the Hotel Grand Riviera Princess?
At the Grand Sunset Princess you will find excursion agency modules located near the lobby and in the pool area, where you can book activities and tours to discover the best attractions of the Riviera Maya.
Is the Hotel Grand Riviera Princess close to Playa del Carmen? Is there a bus service to go to Fifth Avenue?
Playa del Carmen is 15 minutes away. We offer a shuttle service to go to the center of Playa del Carmen. Transportation leaves every day from the Grand Sunset Princess lobby. The departure times are: 9:00 AM, 12:00 PM, and 4:00 PM. The price is $85 pesos per person, per trip.
What does the All-Inclusive package at the Hotel Grand Riviera Princess include?
The All-Inclusive package at the Grand Riviera Princess hotel offers unlimited food and beverages, access to the hotel’s restaurants and bars, recreational activities, daily and nightly entertainment, and use of the resort facilities. Click here to see everything it includes and download the fact sheet.
Does the Hotel Grand Riviera Princess offer a Wi-Fi internet connection?
The Hotel Grand Riviera Princess has a free basic Wi-Fi service available for all guests. The best signal is received in the lobbies and rooms.
Are all restaurants included at the Hotel Grand Riviera Princess? How can I make restaurant reservations for dinner? Can I book before my stay?
All restaurants are included, except the Chill Out restaurant. You can make your reservations through the webapp or upon your arrival in the main lobby.
What is the dress code for the à la carte restaurants at the Hotel Grand Riviera Princess?
You can check the dress code for each restaurant at the following link.
Are there restaurants and bars open 24 hours at the Hotel Grand Riviera Princess?
Yes, the Sports Bar. It is included for all guests.
Does the Hotel Grand Riviera Princess offer food and drink options for clients with food intolerances?
If you have any special diet, we invite you to send an email with the details of your trip and your requirements to [email protected]
Our Concierge team will make sure to communicate it to the Food and Beverage department to ensure that your experience is the best possible.
Also remember to report your special diet at the time of check-in.
Does the Hotel Grand Riviera Princess have a Spa? How can I book a massage?
The Grand Sunset Hotel has a Spa. To make a reservation or request information, send an email to [email protected] . You can make your reservation before or during your stay.
Can special services such as a crib or extra bed be requested at the Hotel Grand Riviera Princess?
Yes, you can request special services such as a crib or extra bed. To do so, you can write to the official social media channels of the hotel, send an email to [email protected] , or request it directly upon your arrival at the hotel. (Subject to availability).
Is parking available for guests of the Hotel Grand Riviera Princess?
The Hotel Grand Sunset Princess offers free parking for hotel guests.
Is there an ATM at the Hotel Grand Riviera Princess? Can you exchange money? What type of currency do you exchange?
Yes, there is one in each lobby, next to the reception. Indeed, you can exchange money at reception. We exchange Canadian dollars, US dollars, euros, and British pounds.
Can you buy a day pass for the Hotel Grand Riviera Princess? How much does it cost and what are the hours?
Yes, you can buy a day pass. The hours are from 9:00 AM to 6:00 PM. To offer the best service, the day pass will be subject to hotel occupancy. If you are interested, you can send an email to . The price is $2000 pesos per adult and $1000 per child (subject to change).
What are the services and facilities for children and families at the Grand Riviera Princess Hotel?
The Hotel Grand Riviera Princess has 4 children’s pools (one in the Kids Club area), a club for ages 4 to 12, children’s sports, and additional services such as cribs (subject to availability) and babysitters (extra cost). To see all the facilities for children, click here
What activities take place at the Kids Club at the Hotel Grand Riviera Princess? Do you offer a babysitting service, and how much does it cost?
All kinds of fun and varied activities are carried out. Yes, we offer a babysitting service, with an additional charge of $350 pesos per hour, per child (older than 2 years). After 11:00 PM, the cost of a taxi for the babysitter, $350 pesos, must be covered. All babysitters take regular courses on child care for all ages and first aid.
Does the Hotel Grand Riviera Princess offer additional services such as work rooms, conferences, or work areas?
The hotel has several rooms for hosting different types of events. Click here to see all the options and complete the form if you want more information.
I am celebrating an anniversary during my stay at the Hotel Grand Riviera Princess. I would like to have something special for me/my partner/my daughter, who can I contact?
Please send an email with the trip details and all the information to [email protected] . Our concierge team will surprise you and make the celebration even more special.
How can I access or purchase the photographs taken during my stay at the Grand Riviera Princess Hotel?
The photography service is provided by an external company. To request information or purchase your photographs, please contact the Photo Pro team directly by emailing [email protected] , where they will provide you with all the assistance you need. You are also welcome to visit their branch, located beneath the Riviera lobby, during your stay.
What is MyPrincess?
MyPrincess is the Princess Hotels & Resorts loyalty program, created to thank the trust of our customers around the world and offer exclusive advantages on their reservations.
What are the advantages of being part of MyPrincess?
- Up to 20% discount on your stay
- Priority check-in
- Welcome cocktail
- Fruit basket
- 15% discount on spa treatments
- 30% discount on facial treatments
How can I register for MyPrincess?
You can easily sign up for the MyPrincess club by filling out the form
How can I recover my MyPrincess password?
If you have forgotten your password, click on “Access” and select the “Recover password” option, which you will find below the password field. You will receive an email with instructions to reset it.
Remember to also check your spam or junk mail folder.
I cannot access my MyPrincess account, what can I do?
If you cannot access your account, we recommend that you first try to reset your password.
If the problem persists, you can contact our team at [email protected] .
What locations does the Hotel Grand Riviera Princess offer to celebrate a Wedding?
Grand Riviera Princess has different spaces:
- Riviera Bridge
- Ballroom: Oaxaca, Hidalgo, and Guerrero
- Nayarit Room
- Poquito Beach
- Riviera Gazebo
What is the environment of the Hotel Grand Riviera Princess like?
Surrounded by lush tropical flora and fauna, the Hotel Grand Riviera Princess offers one of the best beachfront locations. Enjoy the soft sand under your feet and the crystal clear waters of the Caribbean in an incomparable setting.
Its excellent location —just 10 minutes from Playa del Carmen and 40 minutes from the airport— makes it the ideal starting point to explore the region’s main tourist attractions.
What services does the Hotel Grand Riviera Princess offer for planning Wedding events?
You will have the accompaniment of a professional specialized in organizing weddings, who will provide a completely personalized service to make the celebration you always imagined a reality.
We offer the officiation of different types of ceremonies:
- Legal ceremonies
- Symbolic ceremonies
- Christian ceremonies
- Catholic ceremonies
- Mayan ceremonies
- South Asian ceremonies
In addition, you can choose to hold the reception in exclusive spaces such as the beach, the elegant halls, or the renowned Chill Out, one of the most requested places for its unique atmosphere and privacy.
What gastronomic variety does the Hotel Grand Riviera Princess offer?
The Hotel Grand Riviera Princess distinguishes itself by its exquisite international and gourmet gastronomic offer, with a wide variety of specialty restaurants. Enjoy flavors of the world in unique environments: Italian, Oriental, Mexican, Swiss, Korean cuisine, etc; each carefully crafted to offer an unforgettable culinary experience.
Are there special menus for Weddings at the Hotel Grand Riviera Princess?
We offer 9 plated menus and 8 buffet menus:
Plated menus, in the halls:
- Coba Menu
- Tulum Menu
- Bacalar Menu
- Cozumel Menu
- Hol-Box Menu
- Isla Mujeres Menu
- Mahaual Menu
- Puerto Aventura Menu
- Puerto Morelos Menu
Buffet menus, on the Beach and in Halls:
- Grill Buffet
- Caribbean Buffet
- Mexican Buffet
- Mayan Buffet
- BBQ Buffet
- Spanish Buffet
- Oriental Buffet
- Italian Buffet
How are Wedding services contracted at the Hotel Grand Riviera Princess?
Services are managed directly with the hotel’s wedding department. To confirm the date, a non-refundable deposit of $400 is required for reservations made less than a year in advance and $800 when the wedding is booked more than a year in advance. In the case of private receptions, such as those held at the Chill Out, a non-refundable deposit of $1,000 is requested.
How many guests can attend a Wedding banquet at the Hotel Grand Riviera Princess?
A minimum of 2 people and a maximum of 300 people.
How far in advance should the Wedding be booked at the Hotel Grand Riviera Princess?
It depends on the type of ceremony. A legal wedding needs to be booked at least 2 months in advance. Symbolic weddings with a minimum of 15 days in advance (subject to availability).
Do I have to be at the Hotel Grand Riviera Princess before the Wedding?
For a legal wedding, it is necessary for the bride and groom and witnesses to stay at the hotel 4 business days before the wedding. For symbolic weddings, 2 business days before.
Can I only choose one of the Wedding packages from the Hotel Grand Riviera Princess?
You will have the support of a professional wedding planner who will accompany you every step of the organization, including the arrangement of chairs for guests and any additional services you wish to incorporate.
In addition, you have the option to personalize your ceremony, so that every detail reflects your style and personality.
How is the Wedding paid for at the Hotel Grand Riviera Princess?
Through a Visa / Mastercard bank card or via bank transfer.
How long does a Wedding last at the Hotel Grand Riviera Princess?
The celebration of the event lasts between 3 and 5 hours. A Western wedding ceremony usually lasts between 15 and 20 minutes.
Can I send items to the Hotel Grand Riviera Princess?
We advise you to bring the items with you, as we do not have a stock area to store shipments.
What happens if it rains on the day of the Wedding at the Hotel Grand Riviera Princess?
We always have a Plan B for your celebration, such as the event halls.
Can some guests attend the Wedding without staying at the Hotel Grand Riviera Princess?
Yes, 20% of the guests can be not staying at the hotel. They can attend the wedding by paying for a day pass two hours before the ceremony. You must confirm the list of non-staying guests with your wedding planner.
What percentage of couples recommend the Hotel Grand Riviera Princess? What are the most highly rated aspects of the Wedding services?
95% of the couples who get in touch to organize a wedding at the hotel end up confirming the celebration with us.
The most highly valued aspects are, primarily, the follow-up throughout the organization and the attention to doubts. Personalized treatment is another important element. Also, the flexibility in the packages for all those who want a wedding with their personal touch. The beachfront location, the structures, and the diversity of gardens make it the ideal choice.
