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MyPrincess Conditions
- Discounts and benefits are applicable only to registered MyPrincess customers who book on our website: www.princess-hotels.com.
- Up to a 20% discount in the final price of every booking done through www.princess-hotels.com (the discount will be done automatically once you agree to register with MyPrincess)
- This offer is valid with other deals (if there are any), prices, and discount codes.
- Extra benefits for being part of the programme when you make your reservation:
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- Priority check-in: arrive at the hotel without having to queue, giving you more time to relax.
- Welcome cocktail.
- Fruit platter.
- 15% in Spa services: discount applicable to all Spa services desired during the stay (prior reservation, subject to availability)
- 30% off facial services: discount applicable to all facial services during your stay (appointment required and subject to availability). Standard price.
Princess Hotels / Riviera Maya / Family Club Princess / Rooms
If you’re looking for children-friendly hotels in Riviera Maya, this is the perfect property for you
The rooms available at the Princess Family Club Hotel are the perfect space for exceptional family holidays. Bright, functional and contemporary rooms, with bunk beds and king size bed, and of course, exclusive services included just for you.
Check out the rooms and get ready for a unique holiday with the perfect accommodation in Riviera Maya designed especially for parents and children. It’s all about advantages when it comes to the 144 rooms at the Princess Family Club.
Arrival time:
Check-in: 3.00 pm
Check-out: 12.00 noon
Why book at the Princess Family Club Hotel?
Welcome to the Princess Family Club Hotel! Now it’s time to unwind and have some fun. We’ve thought of all the services and entertainment possible so that each member of your family enjoys a truly memorable holiday. We know that a family holiday involves plenty of organisation and the odd moment of nerves. That’s why at Family Club all you have to do is sit back, relax and let yourself be pampered, because our expert staff will be on hand to provide whatever you need.
From the youngest kiddies to the most discerning adults, everyone will love their time at the Family Club. Laze in the sun or the pool at our sumptuous Swim-Out rooms while the little ones enjoy the fun water park, exclusively for Family Club guests.
During the afternoon, you can enjoy the culinary options on offer at the Family Club’s Pirate Buffet, where our dedicated chef will prepare a whole host of dishes for you and your family.
And in the evening, make sure you see the fun shows held at our theatre. Dance to the beat of Vaselina, enjoy the amazing Michael Jackson horror show or sing along with your kids at the Moana show. Every day there’s a different show for you to enjoy!
At the end of the day, head back to our spacious and fully-equipped family rooms, which feature a king size bed, as well as a bunk bed that the children will love.
Contact us
Do you need help or advice?
Consult an expert now
Do you need help?
- USA: (+1) 833 457 62 19 *
- Mexico: (+52) 800 461 02 82 *
- Spain: 900 92 44 04 *
- UK: (+44) 800 031 84 05 *
- Rest of the world: (+34) 919 19 19 10
English and Spanish: available 24/7 (except December 24th and 25th, and late evening of December 31st).
Rest of languages (Italian, French, Portuguese, German, Romanian and Catalan): from 09:00 to 21:00h (GMT +1).
In summer, the hours will be from 10:00 to 22:00h.
You can also contact us by email,