Come and enjoy a hotel that will surprise you
Tropical Deluxe Princess, a 5 star resort designed to offer you the best family holidays.
Located at the seafront, in the crystal clear waters of Playa Bávaro, surrounded by natural beauty and tranquility.
Enjoy a gastronomic variety in our restaurants, with options for the whole family.
Family holidays at Tropical Deluxe Princess, where activities and entertainment are designed for everybody.
With modern facilities and a variety of activities to make the most of your stay.
Our Princess And You 360 programme implements sustainable practices to create a positive impact on the natural environment.
Punta Cana with your family
The renovated Tropical Deluxe Princess hotel blends with the stunning beauty of the Bavaro Beaches located in the province of Altagracia in the Dominican Republic. Located 25 km from Punta Cana airport, the resort is surrounded by a splendid palm grove and is located on the beach, making it an ideal place for a happy family holiday in one of our hotels in Punta Cana.
Being a 5-star hotel in Punta Cana with quality and first class facilities, it has 186 Tropical Deluxe rooms, 124 Family rooms and the new Honeymoon Suite. All fully equipped, perfect for families with children thanks to the complete service and spaciousness of the rooms. Besides, you can enjoy complimentary basic Wi-Fi in all areas of the hotel.
Its fully equipped and modern facilities include 3 swimming pools for adults and children, a varied and carefully selected local gastronomy thanks to the wide range of 7 restaurants and 9 bars, one of them open 24 hours a day. Practice sports on the tennis courts, a walk across the resort, enjoy the outdoor games for the little ones…. and endless activities that we have prepared for you and your family.
From sports championships on the beach and in the pool, to curious and entertaining board games, the Tropical Deluxe Princess hotel offers a variety of activities for you to enjoy a fun holiday in Punta Cana day and night. Besides, you will find a variety of shops where you can spend a pleasant afternoon. We provide you with free transportation so that you can move around the resort with maximum comfort, enjoying the ecological environment thanks to the flora and the beautiful local animals that the hotel preserves with care.
Hotel Awards and Certifications
Corporate Social Responsibility Program
We would like to highlight:
Cosy family rooms
Recommended deals – Tropical Deluxe Princess
Tropical Deluxe Princess
Book early for Winter
Up to 40% off
Bookings until 30th November 2026
Stay from 01/09/2026 to 30/04/2027
Tropical Deluxe Princess
Caribbean Christmas Offer
Up to 40% off
Bookings until 7th January 2026
Stay from 01/12/2026 to 22/12/2027
Tropical Deluxe Princess
Caribbean Early Booking Deal
Up to 40% off
120 days advance booking
Stay until 22/12/2027
Enjoy with your family
Gastronomy
We have 4 restaurants (including a buffet, a Dominican restaurant, a Rodizzio (brazilian style restaurant or a creperie), as well as 3 Bars and a Snack bar on the beach.
What our guests think
Frequently Asked Questions
What special promotions or discounts do you offer at the Tropical Deluxe Princess?
Click here to see current deals and promotions.
Is there a discount for booking several rooms or a group at the Hotel Tropical Deluxe Princess?
No, we do not offer automatic discounts for booking multiple rooms.
How can I check whether my booking has been confirmed or whether the Tropical Deluxe Princess hotel has availability?
Send an email to: [email protected]
How can I check or confirm a booking at the Hotel Tropical Deluxe Princess made through an OTA?
You can email the hotel at [email protected]
Is it possible to book and pay at the Hotel Tropical Deluxe Princess?
Yes, that is possible. When booking on our website, princess-hotels.com, you can choose between the “Pay now” or “Pay at the hotel” rates. To pay at the hotel, select the “Pay at the hotel” option.
What is the procedure for modifying or cancelling a booking at the Tropical Deluxe Princess?
You may modify a booking provided it was made through the official Princess website.
To cancel or change the dates of your booking, you can do so via the confirmation email by clicking on ‘Manage booking’, or via ‘View a booking’ at the bottom of the website.
Date changes are only possible for bookings with a pay-at-hotel rate and are subject to availability; they may also result in a change in price.
For other changes, please contact [email protected]
Can I add or remove people from an existing booking at the Tropical Deluxe Princess?
You should contact [email protected] . If it is a non-refundable booking, you cannot remove people from the room as the price will not change. If it is a booking with payment at the hotel, you can remove and add people as long as the maximum occupancy of the room allows it.
What is the cancellation and/or payment policy at the Tropical Deluxe Princess?
For bookings made through princess-hotels.com , the cancellation policy will depend on the rate selected:
- Pay on arrival rate: cancellations can be made up to one day prior to arrival (the exact time and date are indicated in the booking).
- Prepaid rate: non-refundable and non-cancellable.
What is the procedure for booking additional rooms or extending my stay at the Tropical Deluxe Princess?
In reference to bookings made on our website, additional rooms must be booked separately and, should you wish to extend your stay, you must send an email to [email protected]
Is it possible to book a ground-floor room or an accessible room at the Hotel Tropical Deluxe Princess?
Yes, that is possible. Ground-floor rooms or rooms with disabled access can be requested at the time of booking, but allocation is subject to availability and depends on the type of room booked, so we cannot guarantee this.
What is the policy regarding age and charges for children at the Tropical Deluxe Princess?
Children aged 3 to 12 will be charged the children’s rate (depending on dates), while children under 3 stay free of charge.
What documents do I need for a child when booking at the Hotel Tropical Deluxe Princess?
You must present the child’s passport or a valid identity document.
What is the ideal room type for families at the Tropical Deluxe Princess?
The Family Suite has bunk beds, making it the best option for families.
Which rooms at the Hotel Tropical Deluxe Princess allow children? What are the conditions?
The Tropical Deluxe rooms and Family Suites are suitable for children.
- Children aged 0 to 2: free accommodation
- Children aged 3 to 12: child rate
- Aged 12 and over: considered an adult
How do I request adjoining or nearby rooms at the Hotel Tropical Deluxe Princess?
Adjoining or neighbouring rooms can be requested at the time of booking, but allocation is subject to availability.
Is it possible to book rooms with sea views or make specific requests at the Tropical Deluxe Princess?
No, this service is not available at the hotel.
How can I get a copy of my bill once I’ve checked out of the Hotel Tropical Deluxe Princess?
If the booking was made and paid for through a third party, you should request the invoice directly from that provider. If the booking and payment were made directly at the hotel, you can request the invoice at the time of check-out. If you are no longer staying at the hotel, please email [email protected] .
What can I do if the hotel contact numbers do not work or I cannot reach the Tropical Deluxe Princess by phone?
Send an email to: [email protected]
How do I check in online for the Tropical Deluxe Princess?
You can check in online via our website by clicking on the link below or by clicking on ‘Online check-in’ in the top menu bar.
How can I contact the Tropical Deluxe Princess directly?
You may contact the hotel by [email protected] or by calling (+1) 809 687 77 88.
What are the check-in and check-out times at the Tropical Deluxe Princess?
Check-in begins at 3 pm and check-out must be completed before 12 noon.
What is the difference between the various hotels or categories, such as the Tropical Deluxe Princess, Caribe Deluxe Princess, and others?
The main difference between the Tropical Deluxe Princess and the Caribe Deluxe Princess is in the rooms. On our website you’ll find all the available categories, so you can choose the one that best suits your preferences.
Does the Tropical Deluxe Princess hotel offer room service?
Yes, room service is available for an extra cost. It is included for VIP Deluxe guests.
Is there a safe in the Tropical Deluxe Princess hotel’s rooms?
All our rooms are equipped with a safe.
Is the Hotel Tropical Deluxe Princess accessible to people with disabilities?
Yes, the hotel has disabled access and facilities for guests with mobility issues. We recommend that you contact reception in advance to enquire about the adapted services and facilities available. You can email [email protected]
What types of rooms does the Hotel Tropical Deluxe Princess offer, and what do they include?
Visit our website https://www.princess-hotels.com/en/punta-cana/tropical-deluxe-princess/rooms/ to find out about the different room types at the Caribe Deluxe Princess Hotel and what each one has to offer.
Where are the rooms at the Tropical Deluxe Princess Hotel located?
On this map , you can see the exact location of the rooms within the resort and how far they are from Bávaro Beach.
How far is the Tropical Deluxe Princess from the beach?
The hotel is located right on the Playa Bávaro beachfront.
What happens if I arrive late at the Hotel Tropical Deluxe Princess?
Our reception is open 24 hours a day and we will be happy to welcome you at any time.
Does the Tropical Deluxe Princess Hotel allow pets?
No, pets are not allowed on the premises
Do you provide a shuttle service from the Tropical Deluxe Princess hotel to the airport?
You can book a transfer from the airport to the hotel through: https://princess.nexustours.com/en/pcs-punta-cana . There is also the possibility of taking a taxi on arrival at the airport itself.
Where can I book excursions and tours in Hotel Tropical Deluxe Princess?
You can book excursions through the following link
What does the Tropical Deluxe Princess All-Inclusive package include?
Click here to see everything included in the Tropical Deluxe Princess hotel and download the details.
Does the Tropical Deluxe Princess hotel offer wireless internet access?
Tropical Deluxe Princess hotel offers a free basic Wi-Fi service throughout the hotel. There is also the possibility of having Premium wifi for an additional cost.
Do I need to make reservations at the Tropical Deluxe Princess hotel restaurants? What is the dress code for the a la carte restaurants?
Yes, you need to book a table at our restaurants; bookings can be made directly with the hotel via the https://cdtd.princess-hotels.com/es/category/1209
To find out about the dress codes, please follow the same link and select each restaurant.
Are there 24-hour restaurants and bars at the Tropical Princess hotel?
Kanalla Sports Bar is open 24 hours a day, offering bar service and food. Also the restaurants, buffets, snack bars and bars rotate throughout the day so that this service is always available. To see the opening hours of all restaurants and bars, please click on the following link.
Does the Tropical Deluxe Princess hotel offer food and drink options for guests with food intolerances?
Yes, if you have special dietary needs, please contact our concierge department upon arrival, so we can help you. We will work together with our kitchen department to ensure that all your needs are met so that you can enjoy a pleasant holiday.
Is there a gym available at the Tropical Deluxe Princess hotel?
Yes, the gym is located in the Caribe Deluxe Princess hotel area and is for ages 18 and over. It operates from 8h in the morning to 8h in the evening.
Is there a spa at the Tropical Deluxe Princess hotel? How can I contact it?
Yes, we have Spa inside the hotel and you can dial extension 4098, once you are in the hotel. The spa and hairdresser services are not included. For more information, click on the following link.
Do you provide towels for the pool and beach at the Tropical Deluxe Princess hotel?
Beach and pool towels are provided in all Princess Punta Cana hotels. Guests can change them whenever they wish. During check-in, a card that can be exchanged for the towel is provided and the operation is explained.
Is there a medical service near the Tropical Deluxe Princess hotel?
Hotel Tropical Deluxe Princess has a 24/7 medical centre. There are hospitals nearby and an ambulance transfer can also be arranged should it be needed. Although having a mishap during the holidays is undesirable, it is important to check what type of medical insurance you have before travelling. Medical services are not included in the hotel.
Can I exchange money at the Tropical Deluxe Princess hotel? What kind of currency do they exchange?
You can exchange money at the hotel itself: Dollars and euros to pesos (local currency).
What activities and water sports are included for adults at the Tropical Deluxe Princess hotel?
Theatre with evening entertainment, non-motorised water sports (catamaran, kayak and snorkelling equipment) and 1 Introduction to Diving in the Pool lesson per person per stay. In addition to the sports area with 2 tennis courts, football, minigolf, archery, table tennis and petanque.
What is the minimum age to access the Mini Club? What activities take place at the Kids Club at the Tropical Deluxe Princess hotel?
The Mini Club welcomes children aged from 4 to 12 years old. In the Children’s Club there are leisure activities, crafts, group games, team competitions, mini disco and children’s pool.
Where can I find information about amenities and services for children at the Tropical Deluxe Princess?
For information regarding amenities for children at the hotel click here.
Do you offer day passes for the Hotel Tropical Deluxe Princess?
Yes, day passes are available for the Hotel Tropical Deluxe Princess. These must be arranged in advance by emailing [email protected].
Is there a babysitting service at the Tropical Deluxe Princess hotel?
Since it is a family-oriented hotel, we offer a babysitting service. The service is offered for an additional cost. Our concierge service will help you to arrange the times and cost.
Do you offer additional packages or services such as birthday or honeymoon packages on the Tropical Deluxe Princess?
To organise a special celebration, such as a birthday or honeymoon, please email us at [email protected] Please note that some services or requests may incur additional charges.
Is it possible to decorate the room or arrange a dinner on the beach for a special occasion at the Hotel Tropical Deluxe Princess?
If you need assistance, please contact our customer service department at [email protected]
What is MyPrincess?
MyPrincess is the loyalty programme from Princess Hotels & Resorts, designed to thank our guests around the world for their trust and to offer them exclusive benefits on their bookings.
What are the benefits of joining MyPrincess?
When you book as a member of the MyPrincess club, you can enjoy exclusive discounts and special benefits during your stay at the Grand Bávaro Princess:
- Up to 20% off your stay
- Private check-in
- Welcome drink
- Fruit basket
- Bottle of rum
- Free safety deposit box
How do I sign up for MyPrincess?
You can easily sign up for the MyPrincess club by filling in the form.
How can I reset my MyPrincess password?
If you have forgotten your password, click on “Log in” and select the “Forgot password” option, which you will find below the password field. You will receive an email with instructions on how to reset it.
Please remember to check your spam or junk mail folder as well.
I can’t access my MyPrincess account. What should I do?
If you are unable to access your account, we recommend that you first try resetting your password.
If the problem persists, please contact our team at [email protected]
What venues does the Hotel Tropical Deluxe Princess offer for weddings?
The Tropical Deluxe Princess Hotel offers a range of venues for weddings and celebrations:
- Beach weddings
- Tropical gardens
- Gazebo at Duck Lake
- Rustic Garden Gazebo
- Seaview Gazebo
- Caribbean Deluxe Princess Chapel
- Event venues
- Rooftop for bespoke events
- Garden areas for private receptions
These venues are ideal for hosting romantic ceremonies, private receptions or larger-scale celebrations.
What services does the Hotel Tropical Deluxe Princess offer for organising wedding events?
Princess Hotels & Resorts Punta Cana offers a specialist service for organising weddings and events. We have a team of certified wedding coordinators who support couples throughout the planning process.
We offer a range of different types of ceremonies:
- Symbolic
- Legal civilians
- Catholics
- Christian women
- Hindus
We also offer a wide range of customisable wedding packages, as well as assistance with décor, music, photography, entertainment and all the details needed to create a unique celebration. Here you can find detailed information about our wedding packages, what’s included and prices: https://www.princess-hotels.com/en/caribbean/weddings/
What sort of cuisine is available at the Hotel Tropical Deluxe Princess?
Our hotels offer a wide variety of international cuisine. Guests can enjoy a range of themed restaurants serving Asian, Italian, Mediterranean, Mexican and other cuisines.
Each restaurant offers a different dining experience as part of the all-inclusive package.
What kind of special wedding menus are available at the Hotel Tropical Deluxe Princess?
We offer a range of special menus for private wedding receptions, including buffet-style or plated options.
Our events team advises each couple on choosing the menu that best suits the style of their celebration and the number of guests.
How does booking wedding services at the Hotel Tropical Deluxe Princess work?
To secure the date and receive official confirmation, the couple must complete the event booking form. They must also sign the contract setting out all the terms and conditions and/or pay a non-refundable deposit of $400. The weddings department can confirm the availability of the registrar, the civil celebrant or the priests.
To book your wedding date, you will need to:
- Fill in the booking form
- Sign the event contract
- Pay a non-refundable deposit of USD $400
Once this process is complete, the weddings department officially confirms the date and begins planning the event.
How many people can attend a wedding reception at the Hotel Tropical Deluxe Princess?
Hotels can organise events ranging from intimate celebrations for two people to private functions for around 500 guests, depending on the chosen venue.
How far in advance should I book a wedding at the Hotel Tropical Deluxe Princess?
We recommend booking approximately one year in advance to ensure availability on your preferred date and at your preferred venue. However, we can also assist with organising weddings with a shorter planning timeframe (subject to availability).
Do I need to be on the island before the wedding at the Hotel Tropical Deluxe Princess?
There is no mandatory arrival requirement. However, we recommend that the couple arrive 2 to 3 days before the wedding so that they can meet with the wedding coordinator and go over the final details of the event.
Do I have to choose one of the wedding packages offered by the Hotel Tropical Deluxe Princess?
Not necessarily. Although we offer a range of packages designed to make planning easier, we can also organise bespoke weddings tailored to the couple’s preferences, the number of guests and the services they require.
How do we pay for the wedding at the Hotel Tropical Deluxe Princess?
Payment can be made in advance by:
- Bank transfer
- Credit card
The weddings department will provide the relevant payment instructions.
How long does a wedding last at the Hotel Tropical Deluxe Princess?
Our private events include three hours of service; additional hours are available at an extra charge, based on the agreed hourly rate.
Please note that if you are referring specifically to the ceremony, it lasts 30–45 minutes if the couple includes any rituals and/or special readings.
Can I send items to the Hotel Tropical Deluxe Princess?
Yes, it is possible to send items to the hotel. We recommend doing so well in advance (approximately two months ahead).
It is important to bear in mind that parcels may be inspected by customs, and any associated charges will be the responsibility of the bride and groom. For this reason, many couples prefer to bring the items with them in person.
What happens if it rains at the Hotel Tropical Deluxe Princess?
We always have a Plan B. Depending on the size of the group, the ceremony or reception can be moved to an event hall or indoor area within the hotel. This decision is made six hours in advance, depending on the weather conditions, to ensure that the venue can be set up at the new location.
Can some guests attend the wedding without staying at the Tropical Deluxe Princess Hotel?
This applies to all our hotels. Yes, it is possible. Non-resident guests must purchase a hotel access pass, subject to availability and the policies in force at the time of the event. The cost for a non-resident guest is US$85 per person (they will be granted access to the premises one hour before the ceremony).
What percentage of guests would recommend the Hotel Tropical Deluxe Princess? What aspects of the wedding services are most highly rated?
Most couples point out:
- Personalised service
- Our wedding team’s experience
- The resort’s natural beauty
- The flexibility of the packages
The combination of Caribbean beaches, tropical gardens and unique venues makes our hotels one of the most popular wedding destinations in Punta Cana.
What dinner options are available for the reception at the Hotel Tropical Deluxe Princess?
We offer:
- Semi-private dinners (included in packages at our Main Buffet)
- Private receptions (additional cost US$*)
- Buffet or set menu options, depending on the venue.
- Venues on the beach, in the garden or in a hall
Can I bring my own suppliers or decorations to the Hotel Tropical Deluxe Princess?
To ensure the quality of our service, all events are managed by our Groups, Weddings and Events Department, in collaboration with approved suppliers. External suppliers are therefore not permitted on the premises.
How much does a wedding cost at the Hotel Tropical Deluxe Princess?
The cost varies depending on the package and the number of guests:
- Packages available, including intimate options for couples only
- Additional charge for extra guests
- Private receptions and special venues subject to additional charges of US$*
Our team will provide you with a personalised quote tailored to your needs if you let us know what kind of event you have in mind.
