Enjoy all the pleasures we have to offer you
Punta Cana Princess, the adults-only resort where you can unwind and enjoy an exclusive ambience in the Caribbean.
The hotel is located on one of the best beaches in Punta Cana, ideal for enjoying the Caribbean Sea in a privileged natural environment.
Enjoy a true culinary experience with a wide variety of local and international dishes in any of our 5 restaurants.
A space reserved for adults, perfect for enjoying the comfort and beauty of the Caribbean.
We offer a wide range of services and amenities designed to make your stay nothing less than exceptional.
At Princess 360 we implement responsible measures designed to minimise our impact on the environment and preserve the natural resources of the area.
Adult-only resort in Punta Cana
The Punta Cana Princess it has 256 charming Luxury Suites and 14 romantic Honeymoon Suites, all equipped with a thousand and one details, as well as a full range of services, including free WIFI in the Hotel. The Deluxe Suite rooms provide a bathroom with whirlpool, a double shower, and a balcony from which you can enjoy the wonderful views of our impressive gardens with your partner. The Honeymoon Suites are ideal for the newly married or for couples who want to celebrate their wedding anniversary. Equipped with whirlpool, lounge and balcony. These Suites offer personalised services including a bottle of rum, a Romantic breakfast in the room…
Alongside the extensive facilities of the hotel, we also offer exquisite cuisine in any of our five restaurants and functional snack bar. We have a reserved area on the beach with waiter service where we also organise romantic dinners on request. You can take a dip in the resort’s swimming pool, and also take the chance to learn more about the amazing world of diving (introductory class available). But if you’re just looking to relax with your partner, there’s nowhere better than our exclusive Spa-Wellness. In addition to the daytime activities offered by the hotel, the evening entertainment is equally impressive. Guests staying at Punta Cana Princess can also enjoy the facilities and activities at Caribe Deluxe Princess and Tropical Deluxe Princess.
All guests staying at the Punta Cana Princess Hotel will be able to enjoy each and every one of the facilities of the all-inclusive plan of the hotel.
We’d like to highlight the following: Seafront location
We would like to highlight:
Recommended offers – Punta Cana Princess
Punta Cana Princess
Book early for Winter
Up to 40% off
Bookings until 30th November 2026
Stay from 01/09/2026 to 30/04/2027
Punta Cana Princess
Caribbean Christmas Offer
Up to 40% off
Bookings until 7th January 2026
Stay from 01/12/2026 to 22/12/2027
Punta Cana Princess
Caribbean Early Booking Deal
Up to 40% off
120 days advance booking
Stay until 22/12/2027
Punta Cana Princess
Romantic Getaway Deal Caribbean
Up to 50% off
Bookings until 22/12/2026
Stay until 22/12/2027
Services for your convenience – Punta Cana Princess
Weddings
Is there anything better than getting married in Punta Cana? We make it easy for you.
What our guests think
Frequent questions
Are there discounts for bookings at the Punta Cana Princess when these are made directly through the princess-hotels.com?
Yes. By booking through our website and registering with our MyPrincess club (very easy to do during the booking procedure) you will enjoy exclusive benefits and special promotions.
Can I book directly with the hotel?
Do the prices of the Punta Cana Princess bookings include taxes and fees?
Yes, taxes are already included in the prices you see online. No additional taxes or fees are applied upon arrival.
At the Punta Cana Princess, can I pay at the hotel or do I need to pay in advance?
When booking on princess-hotels.com, you can choose between the “Pay now” or “Pay at the hotel” rates. To pay at the hotel, select the “Pay at the hotel” option.
For the Punta Cana Princess, what is the difference between booking through the Princess website and a third party such as Expedia?
By booking through princess-hotels.com you will receive exclusive benefits. In addition, if you register with the MyPrincess club (it’s very easy, and you can do it during the booking process) you will get up to 20% extra discount, a welcome cocktail, plus many other benefits. What’s more, you’ll be notified about future promotions, so you can book your next stay through [email protected] ,who will assist you throughout the booking process. You also have guaranteed free of charge cancellation if you use the pay at the hotel rate, and you can modify your booking if you need to, for example, add a person to your booking, while retaining the promotions originally applied.
What should I do if I have questions about a booking made through a third party (Booking, Expedia, etc.) at the Punta Cana Princess?
For queries regarding bookings made by third parties we recommend contacting the agency through which the booking was made.
How can I make a large group or multiple booking at the Punta Cana Princess?
Please send an email to: [email protected]
Who can I contact if I have queries about payments or deposits made on a booking at the Punta Cana Princess?
For queries relating to payments or deposits, please write to [email protected]
How can I manage or check my booking at the Punta Cana Princess?
Send an email to: [email protected]
Can I change or manage a booking made through an online travel agency for a stay at the Hotel Punta Cana Princess?
To amend any booking made through a third party, you must contact them directly.
How can I modify or cancel a reservation at the Punta Cana Princess?
You may modify a booking provided it was made through the official Princess website.
To cancel or change the dates of your booking, you can do so via the confirmation email by clicking on ‘Manage booking’, or via ‘View your booking’ at the bottom of the website.
Date changes are only possible for bookings with a pay-at-hotel rate and are subject to availability; they may also result in a change in price.
For other changes, please contact [email protected]
What is the cancellation policy at the Punta Cana Princess Hotel, and are there any charges for cancelling a booking?
If you booked via the official Princess Hotels website:
- “Pay now”: non-refundable.
- “Pay at the hotel”: free cancellation up to 2 days before arrival.
- If you made your booking through a travel agency, we suggest you contact them directly to sort it out.
Can I change a name on an existing Punta Cana Princess booking, and how do I do so?
Yes, it is possible to change the name on your booking. Just end an email to [email protected] indicating the booking number and the updated details
Can I request upgrades at the Punta Cana Princess?
Yes, just contact [email protected]
What types of rooms does the Hotel Punta Cana Princess offer, and what are their main features?
On our website, you can view the various accommodation options and their main features.
Can I book several rooms together or next to each other for a group at the Hotel Punta Cana Princess?
We can try to locate it, but we cannot guarantee it.
Can I add or remove people from an existing booking at the Punta Cana Princess?
You should contact [email protected] . If it is a non-refundable booking you cannot remove people from the room as the price will not change. If it is a booking with payment at the hotel, you can remove and add people as long as the maximum occupancy of the room allows it.
At the Punta Cana Princess, can I make a booking for a room with capacity for external guests?
No, guests who do not have a valid hotel reservation are not permitted to access rooms or facilities.
How can I request an invoice or copy of the invoice for my stay at the Punta Cana Princess?
You can request your invoice or a copy directly at reception during your stay. If you are no longer at the hotel, you can contact us by email at [email protected] or by calling (+1) 809 687 5000.
How can I check in online?
You can check in online via the following link.
How can I contact the Punta Cana Princess?
You may contact us my emailing [email protected] or by calling (+1) 809 687 50 00.
What are the check-in and check-out times at the Punta Cana Princess?
Check-in begins at 3 pm and check-out must be completed before 12 noon.
How can I check in online?
You can check in online via the following enlace.
Is there room service at Hotel Punta Cana Princess – Adults Only?
Yes, we have room service. Check what services we offer.
What are the differences between the Punta Cana Princess Hotel and the other hotels in the Princess chain?
The Punta Cana Princess Hotel is an adults-only hotel and is also the only one in the chain to offer access to the facilities and services of the Caribe Deluxe Princess and Tropical Deluxe Princess hotels during your stay.
What is the room configuration (king-size bed/twin beds) at the Punta Cana Princess Hotel, and how many people can it accommodate?
On our website, you can see how many people can stay in each room type.
Is there a safe in the rooms of the Hotel Punta Cana Princess – Adults Only?
All our rooms have a safe box included. You will find it in the wardrobe.
Is Hotel Punta Cana Princess – Adults Only a hotel accessible to people with disabilities?
Yes, the hotel has access for disabled people and facilities for guests with mobility problems. We recommend that you call in advance and check with the reception desk for adapted services and facilities.
Can I request with specific views at the Punta Cana Princess?
No, we do not offer this service at the Punta Cana Princess.
What is the distance between the Princess hotels?
The Princess hotels in Punta Cana are very close to each other, less than 10 minutes by car or about a 15 minute walk along the beach.
How far is the Punta Cana Princess from the beach?
The hotel is located right on the Playa Bávaro beachfront.
Can I access the other Princess hotels in Punta Cana if I have a booking at the Punta Cana Princess?
As a guest at Punta Cana Princess you may enjoy the amenities and services of the Caribe Deluxe Princess and Tropical Deluxe Princess hotels . Should you wish to book a themed restaurant at either of these two hotels you must do so in advance through the Punta Cana Princess customer service.
What kind of rooms have jacuzzi at Hotel Punta Cana Princess – Adults Only?
All rooms have jacuzzi.
Is there a parking area available at the Hotel Punta Cana Princess – Adults Only?
The Hotel Punta Cana Princess has free parking for guests.
Can I organise celebrations or special details in my room at the Punta Cana Princess?
You can write to us at: [email protected]
Do you have a transfer service from the Punta Cana Princess Hotel - Adults Only to the airport, and what is the distance between the two?
Where can I book excursions and tours in Hotel Punta Cana Princess?
You can book excursions through the following link.
What does the Punta Cana Princess All-Inclusive service include?
Click here to see everything included at the Punta Cana Princess and download the details.
What does the Punta Cana Princess All-Inclusive service include?
The Hotel Punta Cana Princess has free basic wifi service available throughout the hotel. There is also the possibility of having premium wifi at an extra cost.
How can I make reservations for the restaurants at the Punta Cana Princess Hotel?
It is not usually necessary to make a booking, as the service operates on a first-come, first-served basis. However, on special occasions such as Christmas or New Year’s Eve, or if you are part of a large group or celebrating a special occasion, you can visit Customer Services, where they will help you arrange a booking.
Are there restaurants and bars open 24 hours a day at the Hotel Punta Cana Princess – Adults Only?
Yes, we have the Mare Nostrum Restaurant and Bar open 24 hours a day.
Does Hotel Punta Cana Princess – Adults Only offer special diets and food and drink proposals for clients with food intolerances?
Yes, if you require a special diet please contact our concierge department on arrival so that we can assist you. The necessary instructions will be given to our kitchen department so that you can enjoy a pleasant holiday.
Does Hotel Punta Cana Princess – Adults Only have a spa? How can I contact it?
Yes, we have a Spa and you can contact it directly once you are at the hotel or through the e-mail address [email protected].
Do you provide towels for the pool and beach at the Punta Cana Princess Hotel – Adults Only?
Beach and pool towels are provided at all Princess Punta Cana hotels. Guests can change them whenever they wish. During the check-in a card is provided which is redeemable for the towel and the operation of the towel rack is explained.
Is there an ATM in the Hotel Punta Cana Princess – Adults Only? Can money be exchanged? What type of currency do you exchange?
Yes, we have an ATM in the hotel. We advise you to ask your bank before you travel, about the fees and commissions they may charge. Also inform them that you will be using your card abroad, to avoid it being blocked for security reasons.
You can exchange money at the hotel itself: US dollars, Canadian dollars, British pounds and euros.
Is there a medical service near the Hotel Punta Cana Princess – Adults Only?
The Hotel Punta Cana Princess has a 24/7 medical centre. There are hospital centres nearby and also the possibility of ambulance transfers, if required. Although nobody wants to think about having a mishap during the holidays, before travelling it is important to check what kind of medical insurance you have. Medical services are not included in the hotel.
What water sports are included in the Punta Cana Princess Hotel – Adults Only?
All non-motorized sports: catamaran, canoe and snorkel. You can book all these activities and more at the water activities centre on the hotel beach.
What activities and/or entertainments are available at the Punta Cana Princess?
The hotel offers activities for all ages, including tennis, golf, petanque, archery, water activities, spa, etc. Click here to see the updated programme.
Is there a disco inside the Hotel Punta Cana Princess – Adults Only? What are the opening hours? Are drinks included?
We do not have our own nightclub inside the hotel. There is a Movie Disco inside the Avalon Casino. You can enjoy both national rhythms – bachata, salsa and merengue – and international hits. The opening hours are from 11pm to 5am. You have the entrance and 2 national drinks included, as well as free transport service.
How do I organise a romantic dinner on the beach of the Hotel Punta Cana Princess – Adults Only?
We have the extra service to organize a romantic dinner on the beach. We have designed a special romantic menu. Our customer service team will help you organise this romantic evening and will inform you of prices and availability.
When are the foam parties and the beach party at the Hotel Punta Cana Princess – Adults Only?
The foam parties are held one day a week. Depending on the weather conditions, they are held on one day or another. For that reason we do not have a specific day.
What restrictions are in place during events such as Easter Week at the Punta Cana Princess?
During Easter week a minimum stay of 4 nights applies. There are no additional restrictions, and hotel services operate as normal.
Where can I find information about events or special dates at the Punta Cana Princess (i.e. Christmas or other celebrations)
We recommend you consult our web app where you will find up-to-date information on activities, events, and special dates.
What is MyPrincess?
MyPrincess is the loyalty programme from Princess Hotels & Resorts, designed to thank our guests around the world for their trust and to offer them exclusive benefits on their bookings.
What are the benefits of joining MyPrincess?
When you book as a member of the MyPrincess club, you can enjoy exclusive discounts and special benefits during your stay at the Grand Bávaro Princess:
- Up to 20% off your stay
- Welcome drink
- Fruit basket
- Bottle of rum
- Complimentary minibar
- Free safety deposit box
- 10% off spa treatments
How do I sign up for MyPrincess?
You can easily sign up for the MyPrincess club by filling in the form
How can I reset my MyPrincess password?
If you have forgotten your password, click on “Log in” and select the “Forgot password” option, which you will find below the password field. You will receive an email with instructions on how to reset it.
Please remember to check your spam or junk mail folder as well.
I can’t access my MyPrincess account. What should I do?
If you are unable to access your account, we recommend that you first try resetting your password. If the problem persists, please contact our team at [email protected]
What spaces does Hotel Punta Cana Princess have for celebrating a wedding?
- Weddings by the sea
- Tropical gardens
- Ceremony gazebo
- Beach venues for private events
What services does Hotel Punta Cana Princess provide for planning wedding events?
- Symbolic
- Legal civilians
- Catholics
- Christian women
- Hindus
What type of food is available at Hotel Punta Cana Princess?
Our hotels offer a wide variety of international cuisine. Guests can enjoy a range of themed restaurants serving Italian, Mediterranean, Mexican and other cuisines.
Each restaurant offers a different dining experience as part of the all-inclusive package.
What type of special menus for weddings are available at Hotel Punta Cana Princess?
We offer a range of special menus for private wedding receptions, including buffet-style or plated options.
How do I contract the wedding services of Punta Cana Princess?
- Fill in the booking form
- Sign the event contract
- Pay a non-refundable deposit of USD $400
How many people can attend a wedding banquet at Hotel Punta Cana Princess?
Hotels can organise events ranging from intimate celebrations for two people to private functions for around 500 guests, depending on the venue chosen.
How far in advance do I have to book my wedding at Hotel Punta Cana Princess?
We recommend booking approximately one year in advance to ensure availability on your preferred date and at your preferred venue. However, we can also assist with organising weddings with a shorter planning timeframe (subject to availability).
Must I be on the island before the wedding in Hotel Punta Cana Princess?
There is no mandatory arrival requirement. However, we recommend that the couple arrive 2 to 3 days before the wedding so that they can meet with the wedding coordinator and go over the final details of the event.
Must I necessarily choose one of the wedding packages offered by Hotel Punta Cana Princess?
Not necessarily. Although we offer a range of packages designed to make planning easier, we can also organise bespoke weddings tailored to the couple’s preferences, the number of guests and the services they require.
How do we pay for the wedding at Hotel Punta Cana Princess?
- Bank transfer
- Credit card
How long does a wedding at Hotel Punta Cana Princess usually last?
Can I send items to the Hotel Punta Cana Princess?
What happens if it rains during the ceremony at Hotel Punta Cana Princess?
We always have a Plan B. Depending on the size of the group, the ceremony or reception can be moved to an event hall or indoor area within the hotel. This decision is made six hours in advance, depending on the weather conditions, to ensure that the venue can be set up at the new location.
Can some guests attend the wedding without having to stay at the Hotel Punta Cana Princess?
This applies to all our hotels– Yes, it is possible. Non-resident guests must purchase a hotel access pass, subject to availability and the policies in force at the time of the event. The cost for a non-resident guest is US$85 per person (they will be granted access to the premises one hour before the ceremony).
What percentage of users recommend Hotel Punta Cana Princess? Which aspects of the wedding services are most appreciated?
- Most couples point out:
- Personalised service
- Our wedding team’s experience
- The resort’s natural beauty
- The flexibility of the packages
What dinner options are available for the reception at the Hotel Punta Cana Princess?
We offer:
- Semi-private dinners (included in packages at our Main Buffet)
- Private receptions (additional cost US$*)
- Buffet or set menu options, depending on the venue.
- Venues on the beach, in the garden or in a hall
Can I bring my own suppliers or decorations to the Hotel Punta Cana Princess?
To ensure the quality of our service, all events are managed by our Groups, Weddings and Events Department, in collaboration with approved suppliers. External suppliers are therefore not permitted on the premises.
How much does a wedding cost at the Hotel Punta Cana Princess?
- Packages available, including intimate options for couples only
- Additional charge for extra guests
- Private receptions and special venues subject to additional charges of US$*
