Imagine a sanctuary where your every need is catered for and every moment is designed for you. At our Platinum Club At Princess Senses The Mangrove, we pride ourselves on offering a unique and personal experience. From the moment you check in, our team will focus on getting to know your preferences, whether it’s arranging a candlelit dinner under the stars or booking you a place at the most exclusive local attractions. With a range of exclusive services designed to elevate your holiday, you can enjoy a tailor-made getaway that will leave you feeling rejuvenated and deeply connected. Plus, you’ll also be able to make use of all of our resort’s All Inclusive Services .
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Picture yourself lounging by the soft sands of the private beach, with a refreshing drink in hand, while your exclusive pool invites you for a dip, all curated to make your stay an unforgettable escape.
Within the Platinum Club selection, our luxurious rooms offer an inviting sanctuary, seamlessly blending modern comforts with Caribbean charm. Each room is a private haven designed for relaxation and rejuvenation.
Platinum Suites
Elevate your senses with a curated culinary journey at our Platinum Club, blending exquisite gastronomy and exceptional service in an enchanting adults-only oasis. You can also delight yourself with the wide variety of all inclusive bars and restaurants at Princess Senses The Mangrove.
Delight in a level of service that anticipates your every need, as our dedicated concierge and room service staff are always at your disposal, ready to arrange everything from romantic dinners to unforgettable excursions. Each interaction is infused with genuine warmth, making your experience not just luxurious, but truly unforgettable.
Platinum Club Benefits:
Personalized Butler Service
No, Platinum benefits are exclusively available to guests who book a Platinum category suite.
You can access Platinum services by booking a Platinum category suite at the Princess Senses The Mangrove Hotel. All exclusive Platinum Club benefits and services are included for guests staying in these suites, at no additional cost.
No, Platinum benefits are personal and non-transferable.
Yes, Platinum services are available during high seasons, although suite upgrades are subject to availability.
No, the Platinum Club at Princess Grand Jamaica is exclusively reserved for those who book Platinum suites at that resort.
The Platinum rooms are located in an exclusive area of the resort, offering privileged, full ocean views.
The minimum stay may vary depending on the season. We recommend checking the terms and conditions when making your reservation for detailed information.
Yes, we offer different airport transfer options:
Regular transfers have an additional cost and can be booked through our concierge team. You can also take a taxi directly from the airport.
For stays of 3 nights or more, booking directly on our website, we offer complimentary round-trip transportation from Sangster International Airport (MBJ).
This shared shuttle service is exclusively available for reservations made through princess-hotels.com.
The taxi cost varies, therefore, we suggest contacting the resort concierge for further assistance.
The beach is just steps away from the Platinum Beach Club, providing immediate access to enjoy the sea.
Yes, Platinum at Princess Senses The Mangrove is adapted for people with disabilities. To ensure a comfortable and seamless experience, we recommend contacting our concierge team. Requests will be subject to availability.
Platinum at Princess Senses The Mangrove is an adults-only resort, so only guests over 18 years old can stay. If you are traveling with children, we invite you to consider our family resort, Princess Grand Jamaica , which offers an experience designed for all ages.
The Platinum Club lobby is located at the east end of the resort and can be accessed on foot or using designated transportation.
For special requests in your room, please contact our concierge team. We will be happy to assist you, always subject to availability.
Yes, we offer options adapted to various food intolerances. We suggest communicating any special requirements to the concierge service upon arrival, so we can take it into account and ensure you enjoy your meals with peace of mind.
How can I make dinner reservations at restaurants? Can I book in advance? All restaurants are included in the Platinum package. Reservations are not required to access them, but if you wish to secure your seating preference, you can do so through the web app, from your mobile phone, upon arriving at the hotel, or through your designated butler.
The dress code varies by restaurant. We recommend consulting this link for specific details about the dress code for each of our a la carte restaurants.
Yes, guests have free access to Wi-Fi at the Platinum Beach Club.
Yes, all suites at Platinum at Princess Senses The Mangrove are equipped with an electronic safe for your peace of mind.
Platinum guests enjoy an exclusive area on the beach, equipped with comfortable sun loungers and waiter service for drinks.
At Platinum at Princess Senses The Mangrove, you can exchange money at the Platinum Club front desk, where USD and CAD are exchanged for local currency (JMD). Additionally, the resort has ATMs located in the main building for your convenience.
Platinum at Princess Senses The Mangrove features a luxury spa offering a variety of exclusive treatments. To learn more about the available services, check the following link
